For those who like to relax and have everything covered. Because, with this Plan your electrical installation, household appliances and television will be covered. For just 6.95€ a month (8.40€ a month including taxes)*.
*Price including taxes. Includes indirect taxes: VAT (21%) for the Iberian Peninsula and the Balearic Islands. For the Canary Islands, the IGIC (7%) applies and for Ceuta and Melilla, the IPSI (4%) applies.
Here you will find some of the most frequent questions, with their answers, in case they can help you.
With the Plus Home Electricity Protection service your electrical installation, kitchen appliances, TV and heating/air conditioning systems and appliances will be covered against any electrical or electronic faults. A qualified technician will visit your home to repair them. We cover all repair costs (travel, labour and parts) up to €550 for the electrical installation and €300 per electrical appliance and per heating/air conditioning system or appliance per year, without any limits on repairs. If the electrical appliance or heating/air conditioning system or appliance is not repairable for any justifiable reason, we will compensate you with up to €300 per appliance and heating/air conditioning system and appliance, depending on its age.
In addition, this includes the Electrical DIY service with annual maintenance by a qualified technician, including travel costs and up to 3 hours labour. This service allows you to replace any electrical devices (plugs, switches, etc.), lamps or wall lights, install electrical appliances or even configure technological equipment such as your new Smart TV or your children's console.
Any residential customer You do not need to have an energy supply contract with Iberdrola Customers.
You can sign up for the service by calling us on 900 110 011 or, if you prefer, by visiting your nearest service point.
You can, also, sign up for it using our app or website
The one-year duration of the service is automatically renewed for consecutive one-year periods unless the client communicates otherwise by at least fifteen (15) days advance notice before the end of each period.
You can request any of the services 24 hours a day, 7 days a week by calling 900 22 45 22. You can also request the electrical appliance and heating/air conditioning system and appliances repair services via the app. We will deal withs any emergency breakdowns of your electrical installation within 3 hours and the rest within 48 working hours. All repairs will have a minimum six-month warranty.
You can cancel at any time without any type of penalty. In addition, since this is a Service Pack (Protection 10, Electrical Emergencies and Heating/Air Conditioning Protection), the Customer may cancel one or more of the services included in the Pack at any time, in which case only the selected service or services will remain in force.
Any more questions?
We will resolve them for you via any of our channels.