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Responsible party: IBERDROLA CLIENTES, S.A.U. + info.
Purpose: Management of submitted requests and consultations. + info.
Authority: Consent obtained, legitimate interest and compliance with regulations. + info.
Recipients: Third-party work and service providers, including international transfers. + info.
Rights: Access, rectification, deletion, limitation of processing, portability of data and objection, including objection to automated individual decisions. + info.
From: User.

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Our agents will be happy to address any matter with you
Remember to have on hand: Iberdrola Bill and the contract holder's ID card/tax ID number
Customer Service
900 225 235
24 hours
Technical Support
900 22 45 22
24 hours
ARE YOU ABROAD?
Language Calls from Spain Calls from abroad
French 900 322 033 96 232 80 22
English 900 322 044 91 649 63 30
German 900 322 049 96 232 80 21
Spanish, Catalan, Basque y Valencian 900 225 235 91 649 63 28

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Complaints
If you would like to lodge a complaint, you can contact us as follows:
Customer Service Points
View map View map
By post
Departamento de reclamaciones (Claims Department)
Apartado de correos
61090 - 28080 Madrid
Claims Service Hotline
900 225 235
24 hours
Fax
901 20 20 28
Form
Go to the form
How to become an Iberdrola commercial partner
Do you want to join our Commercial Partner Channel?
Diversify your business
Supplement your income with compensation for each electricity or gas contract closed
Endorsed partner
Assignment of the right to use the brand on uniforms, cars, shops, offices, etc.
Services
Current affairs, news and events in the sector, training courses, free sign-up for newsletters, etc.
BECOME A PARTNER
ComunicA
IBERDROLA has set up ComunicA, a pioneering video-interpretation service to deal with the enquiries from users with hearing impairments and offer them personalised advice.
Accessible to persons with hearing impairments
SVisual telephony platform
Communication with video-interpreting or chat
ComunicA is available Mondays to Fridays between 8:00 and 20:00, and on Saturdays, Sundays and Holidays between 11:00 and 19:00.
In order to access our ComunicA service, you must accept the privacy policy and the conditions of use
ACCESS THE SERVICE

Documents of interest

This page includes the forms with information on how to manage your contracts easily and quickly.