Well-being Pack

For just €8,95 per month, your electrical installation and appliances will be covered, and you will have a legal team that is always available for whatever you need.

Dealing with electrical emergencies in 3 hours and solution of faults of up to €300 in your electrical appliances and 1 annua visit for electrical DIY.
Energy advice visit and legal advice service with specialised lawyers.
Furthermore, your electricity bill payments are now covered for up to €600 when you need it most.

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What does it include?

Earth-protection

Don't worry

We insure the payment of your electricity bills up to €600 in times of difficulty.

Peace of mind

24/7 assistance

A visit in under 3 hours and up to €550 in urgent electrical breakdown repairs.

Coverage

Legal security

You will always be supported by a network of expert lawyers who will look after your interests.

Savings

Convenience

We cover the breakdowns of your home appliances. Up to €300 in coverage and technical experts.

We protect your installation

Breakdowns in your home will not take you by surprise: we insure any breakdowns that may occur.

Electrical DIY Annual 3-hour intervention with a technician to change electrical mechanisms, lamps, household appliances or configure electronic devices, with the greatest savings!
Household appliance protection Up to €300 for repairs per kitchen appliance or TV.
Your electrical emergencies, covered in 3 hours Don't worry: we will attend to your urgent electrical faults in less than 3 hours, we take care of everything!
Free energy advice visit We include a totally free energy assessment visit from a specialised technician who will help you to obtain the greatest energy and financial savings in your home.

In addition, we accompany you in your legal proceedings

Our team of specialised lawyers will help you to solve the situations you are worried about.

24-hour telephone legal advice and mediation with the opposing party We resolve your legal queries, 24 hour emergency service, and negotiate on your behalf if necessary.
Review and drafting of documents and application for certificates from the Public Administration You will have help to ensure that your documentation is correct and to make applications to the Public Administration
Claims and fines management, and access to the network of law firms We will handle your claims and fines and in case of a lawsuit you will have preferential price conditions in the network of law firms.

And we take care of electricity bills in unexpected situations

From 1 May 2025, paying for electricity will not be a burden when times get hard:

	COMPENSATION	INSURED AGE GROUP	INSURED INFO
Temporary incapacity	250€ x2	Under 67 years of age	€250 after 30 consecutive days in this situation and an additional €250 after 210 consecutive days
Hospitalisation	250€	Under 67 years of age (for any reason) Between 67 and 99 years (for accident)	After 3 consecutive days in this situation.
Absolute and permanent incapacity	600€	Under 67 years of age
Death	600€	Under 67 years of age (for any reason) Between 67 and 99 years (for accident)

Temporary incapacity

COMPENSATION

250€ x (x2)

INSURED AGE GROUP

Under 67 years of age

INSURED INFO

€250 after 30 consecutive days in this situation and an additional €250 after 210 consecutive days.

Hospitalisation

COMPENSATION

250€

INSURED AGE GROUP

Under 67 years of age (for any reason) Between 67 and 99 years (for accident)

INSURED INFO

After 3 consecutive days in this situation.

Absolute and permanent incapacity

COMPENSATION

600€

INSURED AGE GROUP

Under 67 years of age

INSURED INFO

-

Death

COMPENSATION

600€

INSURED AGE GROUP

Under 67 years of age (for any reason) Between 67 and 99 years (for accident)

INSURED INFO

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Any questions?

Here are some of the most frequently asked questions

Economic savings: For unforeseen expenses due to electrical breakdowns in your home, either in the electrical installation itself or due to breakdowns in any of the electrical appliances in the kitchen or television or equipment.

Energy survey: Have a specialised technician who will make an energy assessment visit, guiding you to obtain the maximum financial and energy savings.

Peace of mind and convenience: No worries. You will have a solution in the event of a fault, without having to look for an installer or service technician to repair it.

No lock-in period: You can unsubscribe from any of the services included in the Well-being Pack at any time without penalty.

On-going legal protection: Having access to a lawyer whenever you need one gives you peace of mind and security in any legal situation that may arise.

Essential Payment Protection: electricity contract bills are insured in the event of temporary disability or hospitalisation, absolute and permanent disability or death up to a maximum of €600. In the event of a claim, you will not have to pay anything for the elecricity bills until the amount of the compensation has been used up. This new coverage applies from 1 May 2025 for existing customers as of this date and from the date of signing up for the service for new customers.

Any residential customer with an Electricity contract.

You can sign up by suing our App or Web, calling us on 900 110 or, if you prefer, by visiting your nearest customer service point. You can also sign up for it using our APP or website.

You can cancel at any time without penalties.