Electrical Emergencies

When you want the peace of mind of knowing that everything will be up and running again quickly. Because if you have a power cut at home, we will be there to sort it out within three hours. For just 1,99€/month (2,41€/month including taxes).*

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Why is it right for me?

Because if you have an electrical emergency at home, we will be there to sort it out within three hours.

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*Price including tax available for power capacities below 15kW. Includes indirect taxes: VAT (21%) for the Iberian Peninsula and the Balearic Islands. For the Canary Islands, the IGIC (7%) applies and for Ceuta and Melilla, the IPSI (4%) applies.

Any questions?

Here you will find some of the most frequent questions, with their answers, in case they can help you.

With the Electrical Emergency service you can enjoy the peace of mind of knowing that, if there is a power supply failure in your home or in part of it, we will deal with the breakdown within 3 hours. We cover all repair costs (travel, labour and parts) up to €550 per year and without any limits on the work carried out.

Any residential customer with an energy contract (electricity and/or gas) with Iberdrola Customers.

You can sign up for the service by calling us on 900 110 011 or, if you prefer, by visiting your nearest service point.

You can also sign up for it on our website.

You can request the repair 24 hours a day, 7 days a week by calling 900 22 45 22.

A technician will be at your home in less than 3 hours.

You can cancel at any time without any type of penalty.

Any more questions?

We will resolve them for you via any of our channels.

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