Subscribe to the Advanced Smart Assistant and start saving with 3 months free!
*Price applicable only to electric vehicle energy managed by the Advanced Smart Assistant, subject to conditions, compatibility and maximum managed energy limits.

Why is it for you?

With the Advanced Smart Assistant you can understand your consumption, use only the energy you need, make the most of your solar surplus and take care of your home.

Understand how you consume energy

Find out how you consume energy without installing any additional devices.

  • Identify how much your heating and cooling, kitchen, lighting, electric vehicle and other devices consume.

  • Receive personalised notifications and recommendations.

Save

Access exclusive benefits thanks to smart management.

  • Charge your compatible electric vehicle at €0.05/kWh* when the Assistant manages the energy.

  • Receive your savings in Mi Iberdrola, according to the service conditions.

  • And soon, also for your heating and cooling system.

Solar Cloud

Turn your unused solar surplus into discounts on your future bills.

  • Accumulate the value of the solar energy you generate and do not consume.

  • Use that balance to reduce your Iberdrola electricity bills.

  • Apply it to other properties owned by the same account holder.

Take care of your home

Support and peace of mind.

  • Energy advice.

  • Appliance breakdown repair.

Understand how you consume energy

Save

Solar Cloud

Take care of your home

Find out how you consume energy without installing any additional devices.

Access exclusive benefits thanks to smart management.

Turn your unused solar surplus into discounts on your future bills.

Support and peace of mind.

Identify how much your heating and cooling, kitchen, lighting, electric vehicle and other devices consume.

Charge your compatible electric vehicle at €0.05/kWh* when the Assistant manages the energy.

Accumulate the value of the solar energy you generate and do not consume.

Energy advice.

Receive personalised notifications and recommendations.

Receive your savings in Mi Iberdrola, according to the service conditions.

Use that balance to reduce your Iberdrola electricity bills.

Appliance breakdown repair.

And soon, also for your heating and cooling system.

Apply it to other properties owned by the same account holder.

What requirements do I have to meet to take advantage of the Advanced Smart Assistant?

1. Customer

To have an electricity contract with Iberdrola Clientes.

2. Supply

Being a private customer (National Id no.(DNI)) with a contracted power of less than 15 kW.

3. Requirements

To activate Solar Cloud you need to have Self-Consumption with surpluses and to be the named holder of the contract.

Sign up online

This is how to turn your surplus energy into savings with Solar Cloud

Convert the watts you generate and do not use from your home’s solar panels into money to pay your bills with Solar Cloud.

Your surplus solar energy will be saved in your virtual wallet and automatically converted into euros for any of your Iberdrola contracts you will receive the payment within 60 days of activation.

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Go to the User Guide

This is how your Advanced Smart Assistant manages your home solutions.

With the Advanced Smart Assistant you can make real savings on your electricity bill, prioritising the use of renewable energy and reducing CO2 emissions.

Go to the User Guide

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See our full range of services

If you still have doubts, call us!

Request a call or come to our customer service points, we will help you as soon as possible!
900 92 55 99

Do you have any questions?

Here you will find some of the most frequently asked questions

Consumption detail Energy management Electric vehicle Solar Cloud Extra services

Consumption detail

  • Consumption breakdown: breakdown of the consumption reflected in your bill by categories and appliances. Electrical consumption is estimated with a high degree of precision based on the real hourly consumption of your home, measured by the smart meter, and using a mathematical algorithm that combines statistical methods, user consumption curves and the home profile entered by the customer.
  • Consumption history: detailed evolution of consumption in € and kWh.
  • Reports: summary of monthly expenditure and consumption in App and Web.
  • Personalised notifications.

Always-on consumption usually accounts for between 20-25% of total household consumption and includes devices and appliances in standby mode. Here are some tips to optimise this type of consumption and extend the life of your home's devices:

  • Analyse the standby consumption of devices when purchasing. Manufacturers provide this information to consumers, so we can include standby consumption in the device decision-making process.
  • You can use power strips with a switch, so that all devices or chargers are turned off.
  • You can use timers, which allow devices to disconnect at certain times when you are not going to use them, or turn on when you are about to arrive home, so you don't have to keep them on all the time, optimising consumption.
  • Use special power strips with a standby eliminator.

Energy management

This feature allows you to automatically manage your energy solutions, optimising consumption according to your tariff while always maintaining your comfort preferences.
The families of manageable devices currently are: electric vehicles.

Once contracted, the service is available in the Iberdrola Customers App, in the Advanced Smart Assistant section.

The linking of different devices is done from the Advanced Smart Assistant section, using the manufacturer's credentials and following the guided steps provided in the App itself.
You can also remove any linked device and, if you wish, re-link it later.

The Advanced Smart Assistant connects to the vehicle. Through the Iberdrola App, the user enters when they want their vehicle charged and at what time they need it at that battery level. The Assistant manages the charging trying to meet these preferences. The actual consumption of this charge is automatically recorded and will have a subsidised price.

Yes. At any time you can deactivate automatic management and control your devices manually from the App. But bear in mind that your consumption will not be subsidised in that case.

No. The service is associated with a single energy contract.

You can obtain a subsidy on the management of your devices, as long as it is managed by the automatic management of the Advanced Smart Assistant.

The amount of the subsidy, the difference in cost between the non-promotional and promotional price (taxes included), will be provided as a balance in the Mi Iberdrola programme.

The subsidised price will apply only to a maximum of 60% of total energy consumption. If consumption exceeds this limit, the excess will be billed at the standard non-subsidised price.

The amount of the subsidy will be provided as a balance through the Mi Iberdrola programme. The balance in Mi Iberdrola will be updated once a month when the invoice is issued.

Mi Iberdrola is a loyalty programme through which Iberdrola offers its electricity and gas customers the possibility of accessing promotions, discounts, offers, exclusive experiences and other benefits, through the accumulation of balance in a digital wallet through various actions, such as electric vehicle charging, contracting Iberdrola products or services and seniority as an Iberdrola customer. Through this programme the customer will accumulate a balance that can be used to obtain discounts on bills, exchange it for products or services available at any given time. This balance may be redeemed within 12 months, after which unused balance will expire.

Yes. You can register as many compatible devices as you wish within the same contract.

Electric vehicle

Currently, the compatible vehicles are the following:

  • Alpine: A290 e, A390
  • Audi: A3 Sportback e-tron, A3 Sportback TFSI e, Q5 TFSI e, A7 Sportback TFSI e, Q5 Sportback TFSI e, e-tron, e-tron GT, e-tron S, e-tron S Sportback, e-tron Sportback, Q3 Sportback TFSI e, A6 Avant TFSI e, Q4 e-tron, Q4 Sportback e-tron, Q7 e-tron, Q7, Q7 TFSI e, Q3 TFSI e, Q8 e-tron, Q8 Sportback e-tron, Q8 TFSI e, RS e-tron GT, SQ8 e-tron, SQ8 Sportback e-tron, A8 L TFSI e, A3 e-tron, S6 e-tron, SQ6 e-tron
  • BMW: i4 (G26), i5 (G60) (G61), i7 (G70), iX (I20), iX1 (U11), iX2 (U10), iX3 (G08), i3 (i01), i3s (i01), i8 (I12) (I15), X1 (U11) (F48), X2 (U10) (F39), X3 (G01) (G45), X4 (G02), iX5 (G05), XM (G09), 225e (U06), 225xe (F45), 230e (U06), 320e (G20/G21), 330e (G20/G21), 430e (G26), 520e (G30), 530e (G30) (G60), 545e (G30), 550e (G60), 740e (G11/G12), 740Le (G12), 745e (G11/G12), 745Le (G12), 750e (G70), M760e (G70), M5 (G90/G99)
  • BYD: Atto 2, Atto 3, Dolphin, Dolphin Surf, Han, Seal, Sealion 7, Seal U, Tang
  • Cupra: Born, Formentor, Leon, Tavascan, Terramar
  • Dacia: Spring
  • Hyundai: INSTER, IONIQ 6, IONIQ 9, KONA, CLA, SANTAFE, Tucson
  • Jaguar: e-pace, i-pace, f-pace
  • Kia: e-Niro, EV3, EV6, EV9
  • Land Rover: Discovery, Discovery Sport, Range Rover Sport, Defender, Evoque, Velar
  • Lexus: NX, RX, RX Plug-in Hybrid, UX, RZ
  • Mercedes: A, B, C, CLA, E, EQA, EQB, EQC, EQE, EQS, EQV, eSprinter, eVito, G, GLA, GLC, GLE, S
  • MG: HS, MARVEL R, MG4, MG5, ZS
  • Mini: Aceman (J05), Cooper Electric (J01), Countryman Electric (U25)
  • Nissan: Aryia, Townstar
  • Porsche: Cayenne, Macan, Macan 4, Panamera, Taycan
  • Renault: Kangoo III, Megane E-tech, Renault 5, Scenic E-tech, Twingo III, Kangoo E-Tech, Renault 4, Twingo
  • Seat: Leon, Tarraco, Mii
  • SKODA: Enyaq 50 iV, Enyaq 80X iV, CITIGOe iV, SUPERB iV, OCTAVIA iV, Elroq, Kodiak
  • Tesla: Model 3, Model S, Model X, Model Y, Cybertrack
  • Toyota: bZ4X, Prius plugin, RAV4 PHEV, C-HR PHEV, Proace, C-HR, C-HR+
  • Volkswagen: ID.3, ID.4, ID.5, ID.7, ID. Buzz, Tayron, Transporter, Multivan
  • XPENG: G6, G9, P5, P7, P7i, G3, G3i

In addition to these, any other that may be compatible in the future.

The discounted price is €0.05/kWh.

No. The charging pattern is equivalent to a normal charge and is within the limits designed by the vehicle manufacturer.

Yes, coverage in the garage is required. Access the conditions link for more information.

Solar Cloud

Solar Cloud can be contracted by Iberdrola Customers clients who are self-consumers and have a 2.0 tariff associated with a DNI, NIE, passport or CIF.
The service applies only to contracts sharing the same account holder (same DNI).

Yes. Solar Cloud is available exclusively for Iberdrola Customers clients. Contracts with Curenergía cannot access the service.

No. You can activate Solar Cloud even if your photovoltaic installation was not carried out by Iberdrola.

The price applied to surpluses will be the one corresponding to the electricity plan contracted by the customer.

Yes. A maximum saving of €1,000 per month can be accumulated.

If you request cancellation, the service is deactivated, but the accumulated balance is maintained for 45 days. After that period, the unused amount will be deleted.

Extra services

This service includes the travel of a qualified technician and 2 hours of labour free of charge for the customer: refrigerator, washing machine, electric cooker, electric oven (not microwave), extractor hood, dishwasher, dryer and freezer. The cost of parts and additional hours beyond those covered will be borne by the Customer.

The breakdown repair service will be available 30 days after contracting, once the waiting period has ended.

General Terms and Conditions
Información discriminación horaria:
Periodo Valle: L-V de 0h a 8h y 24h Fines de semana
Periodo Llano: L-V de 8h a 10h, de 14h a 18h y de 22h a 0h
Periodo Punta: L-V de 10h a 14h y de 18h a 22h
Precios para potencia contratada hasta 10kW.
*Subject to vehicles compatible with the Advanced Smart Assistant. €4.17/month. Price including tax available for power capacities below 15 kW. Includes: indirect taxes: VAT (21%) for mainland Spain and the Balearic Islands included. For the Canary Islands the IGIC (7%) would apply and for Ceuta and Melilla the IPSI (4%).

May we help you?

Call us at 91 198 07 47
Call us at 91 198 07 47

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