Advanced Smart Assistant

This feature allows you to automatically manage your energy solutions, optimising consumption according to your tariff while always maintaining your comfort preferences.
The families of manageable devices currently are: electric vehicles.

Once contracted, the service is available in the Iberdrola Customers App, in the Advanced Smart Assistant section.

The linking of different devices is done from the Advanced Smart Assistant section, using the manufacturer's credentials and following the guided steps provided in the App itself.
You can also remove any linked device and, if you wish, re-link it later.

The Advanced Smart Assistant connects to the vehicle. Through the Iberdrola App, the user enters when they want their vehicle charged and at what time they need it at that battery level. The Assistant manages the charging trying to meet these preferences. The actual consumption of this charge is automatically recorded and will have a subsidised price.

Yes. At any time you can deactivate automatic management and control your devices manually from the App. But bear in mind that your consumption will not be subsidised in that case.

No. The service is associated with a single energy contract.

You can obtain a subsidy on the management of your devices, as long as it is managed by the automatic management of the Advanced Smart Assistant.

The amount of the subsidy, the difference in cost between the non-promotional and promotional price (taxes included), will be provided as a balance in the Mi Iberdrola programme.

The subsidised price will apply only to a maximum of 60% of total energy consumption. If consumption exceeds this limit, the excess will be billed at the standard non-subsidised price.

The amount of the subsidy will be provided as a balance through the Mi Iberdrola programme. The balance in Mi Iberdrola will be updated once a month when the invoice is issued.

Mi Iberdrola is a loyalty programme through which Iberdrola offers its electricity and gas customers the possibility of accessing promotions, discounts, offers, exclusive experiences and other benefits, through the accumulation of balance in a digital wallet through various actions, such as electric vehicle charging, contracting Iberdrola products or services and seniority as an Iberdrola customer. Through this programme the customer will accumulate a balance that can be used to obtain discounts on bills, exchange it for products or services available at any given time. This balance may be redeemed within 12 months, after which unused balance will expire.

Yes. You can register as many compatible devices as you wish within the same contract.

Currently, the compatible vehicles are the following:

• Alpine: A290 e, A390
• Audi: A3 Sportback e-tron, A3 Sportback TFSI e, Q5 TFSI e, A7 Sportback TFSI e, Q5 Sportback TFSI e, e-tron, e-tron GT, e-tron S, e-tron S Sportback, e-tron Sportback, Q3 Sportback TFSI e, A6 Avant TFSI e, Q4 e-tron, Q4 Sportback e-tron, Q7 e-tron, Q7, Q7 TFSI e, Q3 TFSI e, Q8 e-tron, Q8 Sportback e-tron, Q8 TFSI e, RS e-tron GT, SQ8 e-tron, SQ8 Sportback e-tron, A8 L TFSI e, A3 e-tron, S6 e-tron, SQ6 e-tron
• BMW: i4 (G26), i5 (G60) (G61), i7 (G70), iX (I20), iX1 (U11), iX2 (U10), iX3 (G08), i3 (i01), i3s (i01), i8 (I12) (I15), X1 (U11) (F48), X2 (U10) (F39), X3 (G01) (G45), X4 (G02), iX5 (G05), XM (G09), 225e (U06), 225xe (F45), 230e (U06), 320e (G20/G21), 330e (G20/G21), 430e (G26), 520e (G30), 530e (G30) (G60), 545e (G30), 550e (G60), 740e (G11/G12), 740Le (G12), 745e (G11/G12), 745Le (G12), 750e (G70), M760e (G70), M5 (G90/G99)
• BYD: Atto 2, Atto 3, Dolphin, Dolphin Surf, Han, Seal, Sealion 7, Seal U, Tang
• Cupra: Born, Formentor, Leon, Tavascan, Terramar
• Dacia: Spring
• Hyundai: INSTER, IONIQ 6, IONIQ 9, KONA, CLA, SANTAFE, Tucson
• Jaguar: e-pace, i-pace, f-pace
• Kia: e-Niro, EV3, EV6, EV9
• Land Rover: Discovery, Discovery Sport, Range Rover Sport, Defender, Evoque, Velar
• Lexus: NX, RX, RX Plug-in Hybrid, UX, RZ
• Mercedes: A, B, C, CLA, E, EQA, EQB, EQC, EQE, EQS, EQV, eSprinter, eVito, G, GLA, GLC, GLE, S
• MG: HS, MARVEL R, MG4, MG5, ZS
• Mini: Aceman (J05), Cooper Electric (J01), Countryman Electric (U25)
• Nissan: Aryia, Townstar
• Porsche: Cayenne, Macan, Macan 4, Panamera, Taycan
• Renault: Kangoo III, Megane E-tech, Renault 5, Scenic E-tech, Twingo III, Kangoo E-Tech, Renault 4, Twingo
• Seat: Leon, Tarraco, Mii
• SKODA: Enyaq 50 iV, Enyaq 80X iV, CITIGOe iV, SUPERB iV, OCTAVIA iV, Elroq, Kodiak
• Tesla: Model 3, Model S, Model X, Model Y, Cybertrack
• Toyota: bZ4X, Prius plugin, RAV4 PHEV, C-HR PHEV, Proace, C-HR, C-HR+
• Volkswagen: ID.3, ID.4, ID.5, ID.7, ID. Buzz, Tayron, Transporter, Multivan
• XPENG: G6, G9, P5, P7, P7i, G3, G3i

In addition to these, any other that may be compatible in the future.

The discounted price is €0.05/kWh.

No. The charging pattern is equivalent to a normal charge and is within the limits designed by the vehicle manufacturer.

Yes, coverage in the garage is required. Access the conditions link for more information.

Solar Cloud can be contracted by Iberdrola Customers clients who are self-consumers and have a 2.0 tariff associated with a DNI, NIE, passport or CIF.
The service applies only to contracts sharing the same account holder (same DNI).

Yes. Solar Cloud is available exclusively for Iberdrola Customers clients. Contracts with Curenergía cannot access the service.

No. You can activate Solar Cloud even if your photovoltaic installation was not carried out by Iberdrola.

The price applied to surpluses will be the one corresponding to the electricity plan contracted by the customer.

Yes. A maximum saving of €1,000 per month can be accumulated.

If you request cancellation, the service is deactivated, but the accumulated balance is maintained for 45 days. After that period, the unused amount will be deleted.

This service includes the travel of a qualified technician and 2 hours of labour free of charge for the customer: refrigerator, washing machine, electric cooker, electric oven (not microwave), extractor hood, dishwasher, dryer and freezer. The cost of parts and additional hours beyond those covered will be borne by the Customer.

The breakdown repair service will be available 30 days after contracting, once the waiting period has ended.