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What does the I + Repair Solar service offer?

Enjoy the repairs you need in your home from our specialist technicians and say goodbye to costs for travel, labour and parts, with no limit on the number of interventions!

Moreover, as an I+Solar customer, you benefit from a special price on solar panel cleaning, available whenever you need it.

 

Main advantages

If you are a resident customer, have a photovoltaic installation and are also a self-consumer with Iberdrola You can enjoy I+Repair Solar! Plus, you can request a panel cleaning at a special price.

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Any questions?

We'll help you find the answer you're looking for. Take a look at our most frequently asked questions!

Management

You can request any of these services 24 hours a day, 7 days a week by calling 900 92 33 33 or using our APP.

A 30-day grace period applies from the date of contracting services for customers who already have a solar installation. And for those customers who contract a solar installation, the grace period (30 days) begins the day the installation begins to produce.

No, signing up for these services does not entail a lock-in period.

Residential customers (with NIF or CIF) who have a photovoltaic installation (up to 10 kWp).

By calling 900 11 00 11 or, if you prefer, by visiting your nearest service point. You can also sign up for it using our app or website.

You can cancel at any time without penalties.

Repairs

With this service, any possible breakdowns in the photovoltaic installation are no longer a problem. A qualified technician will travel to your house to repair the breakdowns. We cover all repair costs (travel, labour and parts) up to €300 per year and without any limits on the work carried out.

With this service you have an annual balance of €300 for repairs, so if you need a repair that exceeds the amount you have available at that moment, we will provide you with a free estimate for the difference.

The cost of travel, labour, parts and taxes necessary required for repairing the breakdown will be cover up to a maximum cost per annum of 300 euros and with no limit on interventions.

We will solve most of the repairs for your installation, however, there may be faults that are caused by a bad installation, not complying with the current regulations, etc.In these cases, we cover the technician's travel expenses and the first 3 hours of labour. In such cases, travel and the first three man-hours are covered.

You can request it by calling for a repair 24 hours a day, 7 days a week by calling 900 92 33 33 or using our app.

A technician will contact you to help you within 48 hours and, if necessary, make an appointment to come to your home to carry out the repair.

Contracting

Because you will be able to enjoy additional coverage not included in the guarantee. The manufacturer's warranty, normally only covers mechanical breakdowns, whereas with this service, you'll be protected against any unforeseen events such as accidental damage, damage caused by corrosion or rust, software updates, etc.

Any more questions?

We'll resolve them for you via any channel: