Payment Protection Plus
Ensure your bills will be paid in the event of unemployment or various other unforeseen emergency situations, for just €1.95 per month (including tax).
Sign upWhy is it right for me?
Because you won't have to worry about your electricity or gas bills when times get tough, meaning you and your loved ones can rest easy.
Coverage
Unemployment, Temporary or Complete Incapacity, Hospitalisation or Death.
Security
With up to €2,400 coverage for your electricity and gas bills.
Peace of mind
Rest easy. Your electricity and gas bills are covered.
What's included?
For just €1.95* per month (including tax), you'll be covering...
COMPENSATION | INSURED AGE GROUP | MORE INFO | |
---|---|---|---|
Unemployment (*) | 500€ x 2 | Under 67 years of age | €500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days. 30-day coverage gap. |
Temporary incapacity (*) | 500€ x 2 | Under 67 years of age | €500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days. |
Hospitalisation for any reason (*) | 500€ | Under 99 years of age | After 3 consecutive days in this situation. |
Absolute and permanent incapacity | 1200€ | Under 67 years of age | |
Death due to illness | 1200€ | Under 85 years of age | |
Death due to accident | 2400€ | Under 99 years of age |
500€ x 2
500€ x 2
for any reason (*)
500€
incapacity
1200€
to illness
1200€
2400€
(*) Unemployment, Temporary Incapacity and Hospitalisation coverages are mutually exclusive. The insured person will be covered by one or the other depending on their employment situation (see Terms&Conditions).
The compensation amount will be used by Iberdrola to set up credit for the electricity and/or natural gas supply contract covered by the insurance, meaning you pay nothing for bills included in the insured contract until your compensation balance is spent.
And if you're self-employed...
Payment Protection Insurance for the Self-Employed
Giving you peace of mind for just €3.95 per month (including tax).
Any questions?
Here you will find some of the most frequent questions, with their answers, in case they can help you.
For just €1.95/month (including tax) your electricity or gas contract bills will be insured in case of unemployment, temporary disability, hospitalisation, absolute and permanent disability or death, up to a maximum of €2,400. The coverage depends on your age and employment situation as described in the summary table on the website and in the insurance conditions.
Once the compensation has been received in case of a claim, you will not have to pay anything for your bills under the insured electricity or gas contract until the compensation amount has been used up.
It means that the insured person will be covered by one of these three types of coverage depending on their employment situation on the date of the claim:
- Unemployment: employees with a permanent contract.
- Temporary Incapacity: employees with a temporary, part-time or interim contract, self-employed and civil servants.
- Hospitalisation: insured persons who are not actively working.
In addition to one of these three covers, the insured person will be covered for Absolute and Permanent Disability and Death.
Any residential customer with an energy contract (electricity and/or gas) with Iberdrola Customers.
You can sign up for the service by calling us on 900 110 011 or, if you prefer, by visiting your nearest service point. You can sign up for it using our app or on our website .
The one-year duration of the service is automatically renewed for consecutive one-year periods unless the client communicates otherwise by at least fifteen (15) days advance notice before the end of each period.
In case of a claim you must contact the insurer MetLife by email (siniestros-sp@metlife.es), on the phone number +34 91 725 00 77, from 09.00 to 19.00 hours, or by fax (+34 91 725 32 93).
Metlife will process the claim and communicate, where appropriate, the compensation to Iberdrola so that it can be transferred to the insured electricity or gas contract.
You can cancel at any time without any type of penalty.
Any more questions?
We will resolve them for you via any of our channels.
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