*Price including taxes, available for power ratings below 15 kW. Includes: indirect taxes: VAT (21 %) for mainland Spain and Balearic Islands. For the Canary Islands, (7 %) IGIC (General Indirect Canary Island Tax) applies, and for Ceuta and Melilla, (4 %) IPSI (Tax on Production, Services and Imports) applies.
Here you will find some of the most frequent questions, with their answers, in case they can help you.
What is the Smart Plug?
It is a device that can be programmed to switch the equipment connected to it on or off. For example, it can be used on an electric radiator or a water heater up to a maximum power of 3.68 KW and 13 A. The app for controlling it works with both Android and iOS.
What does it include?
A plug that connects to a socket in your home, with a voltage of 220-240 V.
Nothing, just the price of the product itself. All product services are free of charge.
From the time I buy the product, how long will it take before I receive it?
Delivery times vary between 4 and 8 business days depending on the delivery address.
Do I need wifi?
Yes, a Wi-Fi network installed where you intend to fit the smart plug is required in order to be able to use it. You can program it on your cell phone from wherever you are, but the smart plug must be connected to the Wi-Fi network of the place in which it is installed.
What will happen is the wifi goes down for a short time?
Nothing! If the Wi-Fi connection is lost, the smart plug will go on working as previously programmed.
Can I connect any type of device?
You can connect any device as long as its power does not exceed 3.68 KW and 13 A.
Which home automation systems is the Smart Plug compatible with?
The smart plug can be controlled using the manufacturer's app (Kasa for Mobile). And it is also compatible with Echo (Alexa) and Google Home, Apple Siri Shortcuts.