Just for signing up to receive your electricity or gas from Iberdrola, we offer you a free service for assistance in the home so you're covered in the case of any contingency.

What services do we offer you?

This service gives you access to home assistance including a repair and renovations service, legal aid and support service for electrical emergencies, plumbing, locksmith's work and glasswork.

If you want to report an incident or make any enquiry related to the Home Support service, you can call the Technical Support service at 900 22 45 22, 24 hours a day, 7 days a week

Benefits

Emergencies Service

We handle your electricity, plumbing, locksmith-related and glasswork emergencies in under 3 hours, 24 hours a day, 365 days a year at no additional charge for the emergency service.

Repair and refurbishment service

You can select amongst the over 25 trades available with special pricing for Iberdrola customers, available 24 hours a day, 365 days a year.

Asistencia jurídica

We provide a legal advice telephone service covering all aspects of Spanish law:

Winter hours: Monday to Friday from 8 am to 5 pm / Summer hours (15 June to 15 September): Monday to Friday from 8 am to 3 pm.

Emergency service rates*

1 HOUR(€/hour) SUCCESSIVE HOURS(€/hour) NIGHT SUPPLEMENT(€/hour) CALL-OUT FEE(if applicable)
ELECTRICITY 50,00 €
(VAT not included)

35,00 €
(VAT not included)

14,00 €
(VAT not included)

0.35¤/km. For every km after a 30 km trip from the capital of the province
(VAT not included)
PLUMBING 45,00 €
(VAT not included)

30,00 €
(VAT not included)

12,00 €
(VAT not included)

0.35¤/km. For every km after a 30 km trip from the capital of the province
(VAT not included)
LOCKSMITHERY 70,00 €
(VAT not included)

35,00 €
(VAT not included)

14,00 €
(VAT not included)

0.35¤/km. For every km after a 30 km trip from the capital of the province
(VAT not included)
GLAZIERY 45,00 €
(VAT not included)

30,00 €
(VAT not included)

12,00 €
(VAT not included)

0.35¤/km. For every km after a 30 km trip from the capital of the province
(VAT not included)
Condiciones de contratación Condiciones de contratación Condiciones de contratación