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i+Help Mobility
For people who enjoy knowing that nothing is going to stop them. We include the best solution for your vacation and we will transport you to your destination if your electric vehicle has not been charged. For only 11.95 euros per month (€14.46/month Taxes Included)*.
Why is it right for me?
Because if you have any unforeseen event, you will be taken care of, and we offer you a unique solution for your holidays.
Holiday solutions
You will be able to use an electric or combustion vehicle for a maximum of 15 days and use them during a maximum of two periods.
Transfer of the beneficiary
If you have not been able to charge your car and you are in a hurry, we'll take you to your destination.
Convenience
We look after everything so you can relax.
*Price including taxes. Includes indirect taxes: VAT (21%) for the Iberian Peninsula and the Balearic Islands. For the Canary Islands, the IGIC (7%) applies and for Ceuta and Melilla, the IPSI (4%) applies.
Any questions?
Here you'll find some of the most frequent questions, with their answers, in case they are helpful for you.
With I+Help Mobility, your holiday is no longer a problem. With our "Holiday Solution," we will deliver your electric vehicle to your holiday destination or lend you a combustion vehicle for 15 days.
A mishap charging your electric vehicle need not ruin your day. In less than an hour, a taxi or vehicle for hire will pick you up and take you to your destination, up to a value of up to €100 per year.
Any residential customer. You do not need to have an energy supply contract with Iberdrola Clientes.
You can sign up for the service by calling us on 900 92 92 93 or, if you prefer, by visiting your nearest service point.
You can also sign up for it using our APP or website.
You can request any of these services 24 hours a day, 7 days a week by calling 900 92 92 93 or using our APP.
You can cancel the service at any time with no penalty charge provided you have not used the Holidays Solution.
If you have used the Holidays Solution and want to cancel, you will be issued with a bill for the remainder of a full year of the plan.
Contact us
We'll answer them for you via any channel.
You may also be interested in...
i+ Repair Mobility
If there's a fault with your home charge point, a specialist technician will come and repair it for you.
i+ Pack Mobility
Nothing can stop you. If you want to keep on the move all the time, this pack will protect your electric vehicle and charge point from mishaps.
Electrical emergencies
Peace of mind knowing your electrical breakdowns will be attended to in under three hours.
We call you
Do you want to hire?
Call us at 900 11 00 11
or leave your phone number and we will call you