For people who like knowing nothing will hold them back. Roadside assistance when your battery power runs out on the road, alternative mobility for holidays and transport to your destination if your vehicle has not charged. All for just €7.95 per month (€9,62 a month including taxes)*.
Because if something goes wrong, help for you and your vehicle will be covered and you won't be left stranded on the roadside. We also offer you alternatives and solutions for when you travel to and from your holiday destination.
Because we can either take your vehicle to your holiday destination for you and return it to your home or we'll lend you a combustion engine vehicle for 15 days.
Transfer of the beneficiary
If you have not been able to charge your car and you are in a hurry, we'll take you to your destination.
A 24/7 helpline to answer questions about your journey.
Low battery assistance
Don't worry if you run out of battery while you are on the road. We'll come out and charge your car wherever you are.
*Price including taxes. Includes indirect taxes: VAT (21%) for the Iberian Peninsula and the Balearic Islands. For the Canary Islands, the IGIC (7%) applies and for Ceuta and Melilla, the IPSI (4%) applies.
Here you'll find some of the most frequent questions, with their answers, in case they are helpful for you.
With I+Help Mobility, your holiday is no longer a problem. With our "Holiday Solution," we will deliver your electric vehicle to your holiday destination or lend you a combustion vehicle for 15 days.
Forget about your battery running down while you are travelling. We will charge your car in situ.
A mishap charging your electric vehicle need not ruin your day. In less than an hour, a taxi or vehicle for hire will pick you up and take you to your destination.
What's more, you will have a 24-hour telephone helpline with all the information you need about charging points and vehicle range. For example, if you do not have much power left, we will calculate the best route for you or the nearest charging point.
Any residential customer. You do not need to have an energy supply contract with Iberdrola Clientes.
You can sign up for the service by calling us on 900 92 92 93 or, if you prefer, by visiting your nearest service point.
You can request any of these services 24 hours a day, 7 days a week by calling 900 92 92 93.
You can cancel the service at any time with no penalty charge provided you have not used the Holidays Solution.
If you have used the Holidays Solution and want to cancel, you will be issued with a bill for the remainder of a full year of the plan.