What does browsing safely mean?


We can search for information on a website, post on social networks, check our email, shop or even carry out bank transactions at any time and with a single click.

Do you know the risks behind every click?


Malicious pages, links to fraudulent sites or files with viruses. On the Internet, cybercriminals take advantage of any carelessness to steal information, spread viruses and act on their own behalf.

How can I browse safely?


Being aware of the information you share on the Internet, closing sessions when you stop browsing or deleting your browsing history.

Tips to improve your cybersecurity

Always browse the Internet safely

Iberdrola protects you

Our security measures ensure that all your transactions, contracts and payments are always well protected.

Access passwords

Secure password access to My Customer Area and Customer App

Secure payments

Pay your bills securely with PSD2 protocol

Reliable communications

We will never ask you for private data in an email or SMS

Dual verification

In key processes, identity verification is carried out twice

More information on cybersecurity

Help us to protect you and other customers

Fill in this form to report suspicious fraudulent activity. We guarantee you complete anonymity in your complaint.