What is your digital identity?


Your digital identity is the virtual image that is created of you on the Internet according to the information you share (tastes, personal data, opinions...), but also the information that other people share about you (tagged photos, comments...).

Have you looked yourself up on the Internet?


Photos, professional profiles, results of sporting events... These are just a few examples that anyone can find out about you with a simple search.

What if that information was used incorrectly?


In the event that someone gains access to your information, they could use it against you by making negative posts or even impersonating you.

Tips to improve your cybersecurity

Protect and improve your digital identity with these tips

Iberdrola protects you

Our security measures ensure that all your transactions, contracts and payments are always well protected.

Access passwords

Secure password access to My Customer Area and Customer App

Secure payments

Pay your bills securely with PSD2 protocol

Reliable communications

We will never ask you for private data in an email or SMS

Dual verification

In key processes, identity verification is carried out twice

Help us to protect you and other customers

Fill in this form to report suspicious fraudulent activity. We guarantee you complete anonymity in your complaint.

More information on cybersecurity