The mobile phone

A life in your pocket

Always with you

The mobile phone has become a necessary part of our daily lives. With it we can not only call, chat or browse the Internet, but it also stores all our contacts, photos, email and personal information. Practically everything we need at any time is concentrated in this small device.

What would happen if it was infected with a virus or stolen?

By having so much information on a single device, in the event of a cyber-attack or theft, you would no longer have access to all your accounts and confidential information, which could affect your digital identity and online security.

How can I avoid these situations?

There are situations that we cannot avoid, but what we can do is to take certain precautions so that, in the event that this happens, our information is not affected at any time.

Tips to improve your cybersecurity

Protect your mobile phone at all times.

Iberdrola protects you

Our security measures ensure that all your transactions, contracts and payments are always well protected.

Access passwords

Secure password access to My Customer Area and Customer App

Secure payments

Pay your bills securely with PSD2 protocol

Reliable communications

We will never ask you for private data in an email or SMS

Dual verification

In key processes, identity verification is carried out twice

Have you detected any suspicious activity?

Fill in this form to report suspicious fraudulent activity.
We guarantee you complete anonymity in your complaint.

More information on cybersecurity