Cookies policy
What are cookies?
At www.iberdrola.es we use cookies, which are devices that store and recover information when you are browsing and can be used for multiple purposes, such as, for instance, recognising you as a user and knowing your preferences based on your profile produced from your browsing habits.
The specific uses for which IBERDROLA utilises cookies, as well as other external editors, are described below.
What types of cookies does this website use?
The www.iberdrola.es webpage uses first and third party cookies:
- FIRST PARTY COOKIES: these are sent to your device (computer) from IBERDROLA, along with the service you have requested.
- THIRD PARTY COOKIES: these are sent to your device (computer) by an entity other than IBERDROLA which processes the data obtained from you via cookies.
Cookies can in turn be classified by type, depending on their purpose (categories). We will proceed to group the various types of cookies we work with in each category.
Below we have listed the first and third party cookies that we use on our website together with a brief description, the length of time that they remain on your device, and an indication of the sender of the cookie when it originates from a third party other than Iberdrola.
If you wish to know more about the third parties' privacy policies you can access them by following the link provided in the following table. You can configure or delete their cookies from your browser if they are not blocked by our own
- Technical cookies:
Technical or necessary cookies are essential for our website to work correctly and include basic functions such as identifying the session and allowing access for registered users to restricted areas. For this reason technical cookies cannot be deactivated.
| Name of the cookie | Description | Origin | Duration |
|---|---|---|---|
| NSC_wt_mc_* | The purpose of these cookies is to speed up the user's browsing experience. | Own | Session |
| OptanonConsent | Cookie used by OneTrust to collect and maintain traceability of the consent given by the user. | Own | One year |
| OptanonAlertBoxClosed | Cookie used by OneTrust to maintain a record when the user closes the cookie notice. | Own | One year |
| JSESSIONID | It is used by the server to maintain an anonymous user session. | Own | Session |
| _cats | Web service performance and log management tool | Own | One year |
| _catstemp | Web service performance and log management tool | Own | A few seconds |
| OnetrustActiveGroups | Cookie used by OneTrust to collect and maintain traceability of the consent given by the user. Contains the IDs of the categories into which the site's cookies have been categorised in Onetrust. | Own | One year |
| conversion_path_fecha_visita | Used for the attribution model. | Own | 2 mounths |
| conversion_path_url_visita | Used for the attribution model. | Own | 2 mounths |
- Statistical Cookies:
We use statistical cookies to see how you interact with the webpage, by compiling anonymous information while you are browsing on it. The purpose of collecting this information is to make improvements to the website based on analysis of the aggregated data.
| Name of the cookie | Description | Origin | Duration |
|---|---|---|---|
| _ga | Used to differentiate users. | 2 years | |
| _gid | Used to differentiate users. | One day | |
| _gat_{site_id} | Used to differentiate between the different tracking objects created in the session. | One minute | |
| _ga_{container_id} | Used to maintain session status. | 2 years | |
| SM | Used to synchronise the MUID across Microsoft domains. | Microsoft Clarity | Session |
| _clck | Clarity's user ID and preferences, unique to that site, persist in the browser. This ensures that behaviour on subsequent visits to the same site will be attributed to the same user ID. | Own | One year |
| _clsk | Connects multiple page views by a user into a single Clarity session recording. | Own | One day |
| _womtp_id.* | Allows the visitor to be identified in order to measure the traceability of all their visits: Total volume, first visit, previous visit, current visit. | Own | 2 years |
| _womtp_ses.* | Allows the traceability of the current visit to be measured:
| Own | One day |
- Marketing cookies:
Marketing or advertising cookies are used to analyse your activity while visiting the webpage and can offer you personalised and relevant advertising according to your profile.
| Name of the cookie | Description | Origin | Duration |
|---|---|---|---|
| _fbp | Used by Facebook to deliver a range of advertising products such as real-time offers from third-party advertisers. | Own | 3 months |
| test_cookie | The Google DoubleClick add-on can place this cookie on our website to verify that your browser accepts cookies The Google DoubleClick add-on aims to improve the advertising you are shown | One month | |
| IDE | It is one of the main cookies used by Google for ads and is stored in browsers in the domain doubleclick.net. | One year | |
| TDID | This cookie carries information about how the end user uses the website and any advertising the end user may have seen before visiting the website. | One year | |
| CONSENT | This cookie holds information about how the end-user uses the website and any advertisements the end-user has seen before visiting the website. | 18 months | |
| MUID | Widely used by Microsoft as a unique user ID. The cookie enables user tracking by synchronising identification across many Microsoft domains. | Bing | One year |
| muc_ads | Collects information to personalise advertising content on Twitter. | twitter.com | 2 years |
| personalization_id | This domain is owned by Twitter. The main business activity is: Social network services. When Twitter acts as a third-party host, it collects data through a variety of plugins and integrations, which are primarily used for tracking and targeting. | twitter.com | 2 years |
| _kuid_ | Logs a unique device ID of a user returning to the site. This ID is used for targeted advertisements. | krxd.net | 179 days |
| SRM_B | This cookie is installed by microsoft bing. | bing | One year and 24 days |
| _uetvid | Used by Microsoft Bing Ads and is a tracking cookie. Allows us to engage with a user who has previously visited our website. | Own | 15 days |
| _uetsid | Used by Microsoft Bing Ads and is a tracking cookie. Allows us to engage with a user who has previously visited our website. | Own | Session |
| _gcl_au | Used by Google AdSense to experiment with advertising efficiency across websites using their services. | Own | 3 months |
| _ttp | Cookie used for advertising purposes | Own | One year |
| _tt_enable_cookie | Cookie used for advertising purposes | Own | One year |
| _ttp | Cookie used for advertising purposes | Tiktok | One year |
| _pin_unauth | Cookie used for advertising purposes | Own | One year |
Using our manager you can allow or block cookies. If you wish to delete your browsing history (including cookies) you can do so from the browser you are using, including third party cookies.
Below we have provided information for the major browsers, but if you are unsure consult your browser's help menu:
Microsoft edge:
Tools > Internet Options > privacy.
Or you can use the following link: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy
Mozilla Firefox:
Tools > Options > Privacy > Use customised configuration for history
Or you can use the following link: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences?redirect=no
Google Chrome:
Instructions here: https://support.google.com/chrome/answer/95647?hl=en
Safari:
Instructions here: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Weborama:
https://weborama.com/en/opt-out-3/
Twitter:
https://help.twitter.com/en/rules-and-policies/twitter-cookies
Remember that certain functions may not be available if you disable cookies.
If you do not use one of the above browsers, consult the options offered by your browser.
Remember you may use your browser's incognito mode to avoid retaining browsing history and cookies.
Also, Google offers a plug-in for their Chrome browser to avoid the use of Google Analytics. You can download it from the following link: https://tools.google.com/dlpage/gaoptout?hl=None
The website also uses cookies on mobile devices. You can change the privacy options for your device through the following links which offer instructions on how to manage your preferences
IOS | Windows Phone | Chrome Mobile | Opera Mobile
Profiling
We use third party cookies to allow profiling to enable targeted advertising based on that profile. You can learn about this aspect in the third parties' policies (see the links provided in the section "Which types of cookies does this website use?").
Transfers to other countries
You can learn about transfers to other countries which, in turn, the third parties identified in this cookie policy may make, in their corresponding policies (see the links provided in the section "Which types of cookies does this website use?").
Other information on data protection
For further information about the processing of your personal data please consult our privacy policy: https://www.iberdrola.es/en/information/privacy-policy
Updates and changes to the Cookies Policy
Users will be informed when important changes are made to this Cookies Policy either by means of an information notice on the website, or by email for registered users. You can contact us at the following email address for more information on the use we make of cookies: clientes@iberdrola.es.