Iberdrola cookies policy

What are cookies?

Cookies are small widely used files or devices that are installed on the user's browser to store, retrieve or update data. They enable a website administrator to record the user's preferences when browsing the website and customise the services offered based on those preferences.

What types of cookies does this website use?

Our website www.iberdrola.com uses proprietary and third-party session and persistent cookies that allow us to analyse use and take measurements to ensure that our websites are working properly, improve our services, and provide you with advertising and behavioural advertising.

Session cookies are designed to glean and store data while the user accesses a web page. They are normally employed to store information needed merely for furnishing the service requested by the user on a single occasion.

The data collected by Persistent Cookies remain stored for subsequent access and processing on the terminal for a period defined by the cookie creator or manager, ranging from several minutes to many years.

PROPRIETARY COOKIES. Cookies that are sent to the user's terminal from a computer or domain managed by the publisher from which the service requested by the user is provided. The following functionalities purposes are installed:

  • Analysis: for providing web analytics and marketing services to third parties.
  • Technical: Used to identify the end user. They record the actions of a user between tracking calls.

THIRD-PARTY COOKIES: Administrated by third-party analysis service providers who are not www.iberdrola.es. The following is a list of third parties that can configure and access cookies (not exempt from information and consent) on your system and the purposes with which the stored information is used:

PURPOSE THIRD-PARTY MORE INFORMATION
Customisation: They let users access the service with some generally default characteristics. Google

Twitter
Google Policy

Twitter Policy
Technical: Cookies that let users browse through a website, platform or application and use the different options or services provided therein for different purposes such as, for instance, monitoring traffic and data communication, buffering content for video or sound streaming, or sharing content through social media. Google

Twitter

Weborama

Whisbi

Facebook
Google Policy

Twitter Policy

Weborama Policy

Facebook Policy
Analysis: Statistics-based cookies that provide us with useful data to improve our website such as, for instance, measuring interaction of users with the website for tracking. Google

Twitter
Google Policy

Twitter Policy
Advertising: Cookies that enable a highly effective management of advertising space on the website based on criteria such as edited content or ad display frequency. Doubleclick

Facebook
Doubleclick Policy

Facebook Policy
Behavioural Advertising: PCookies that enable a highly effective management of advertising space, in which the publisher has included, on a website, application or platform from which the requested service is provided. These cookies store user behaviour information gathered through the continuous monitoring of their browsing habits to create a specific user profile based on which the most appropriate ads are displayed. Google Google Policy

Changing cookie settings

You can delete the cookies already installed on your terminal from your browser. You can find instructions on how to do so in your browser's help menu, where the steps for deleting them are explained. For further information:

Internet Explorer

http://windows.microsoft.com/es-es/windows-vista/block-or-allow-cookies

Mozilla Firefox

https://support.mozilla.o/webclipbbilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

Google Chrome

https://support.google.com/chrome/answer/95647?hl=es

Safari

http://support.apple.com/kb/ph5042

By blocking or eliminating cookies, however, we cannot store your preferences and some of the characteristics of the webpage may no longer be operational for you, and we might even request your authorisation for their use again.

You can withdraw your consent for the use of cookies on their browsers by following the aforementioned indications or by installing an opt-out system onto your web browser. Some third parties provide this refusal at the following links:

You should also be aware that some features of the contents of the website www.iberdrola.es are only available when the installation of cookies on your browser is enabled. Refusing or blocking certain cookies (depending on their purpose) may affect, in whole or in part, the normal operation of the website or prevent access to some of its services.

Updates and changes in the Cookies Policy

Users will be notified of significant changes in our Cookies Policy either by a notice on the website from the publisher or via e-mail sent to registered users]. You can also write to us to request more information on how we use Cookies by sending an e-mail to clientes@iberdrola.es.
This website was subject to verification on 19 March 2018.

Translation to English and Basque

All the information and documentation available on the English and Basque versions of this website are provided for information only. In the event of a discrepancy between the content of the English or Basque version and that of the original Spanish version, the latter shall prevail.