Payment Protection Plus

Ensure your bills will be paid in the event of unemployment or various other unforeseen emergency situations, for just €1.95 per month (including tax).

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Why is it right for me?

Because you won't have to worry about your electricity or gas bills when times get tough, meaning you and your loved ones can rest easy.

What's included?

For just €1.95* per month (including tax), you'll be covering...

COMPENSATION INSURED AGE GROUP MORE INFO
Unemployment (*) 500€ x 2 Under 67 years of age €500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days. 30-day coverage gap.
Temporary incapacity (*) 500€ x 2 Under 67 years of age €500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days.
Hospitalisation for any reason (*) 500 Under 99 years of age After 3 consecutive days in this situation.
Absolute and permanent incapacity 1200 Under 67 years of age
Death due to illness 1200 Under 85 years of age
Death due to accident 2400 Under 99 years of age
Unemployment (*)
COMPENSATION

500€ x 2

INSURED AGE GROUP
Under 67 years of age
MORE INFO
€500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days. 30-day coverage gap.
Temporary incapacity (*)
COMPENSATION

500€ x 2

INSURED AGE GROUP
Under 67 years of age
MORE INFO
€500 after 30 consecutive days in this situation and an additional €500 after 210 consecutive days.
Hospitalisation
for any reason (*)
COMPENSATION

500

INSURED AGE GROUP
Under 99 years of age
MORE INFO
After 3 consecutive days in this situation.
Absolute and permanent
incapacity
COMPENSATION

1200

INSURED AGE GROUP
Under 67 years of age
Death due
to illness
COMPENSATION

1200

INSURED AGE GROUP
Under 85 years of age
Death due to accident
COMPENSATION

2400

INSURED AGE GROUP
Under 99 years of age

Any questions?

Here you will find some of the most frequent questions, with their answers, in case they can help you.

For just €1.95/month (including tax) your electricity or gas contract bills will be insured in case of unemployment, temporary disability, hospitalisation, absolute and permanent disability or death, up to a maximum of €2,400. The coverage depends on your age and employment situation as described in the summary table on the website and in the insurance conditions.

Once the compensation has been received in case of a claim, you will not have to pay anything for your bills under the insured electricity or gas contract until the compensation amount has been used up.

It means that the insured person will be covered by one of these three types of coverage depending on their employment situation on the date of the claim:

  • Unemployment: employees with a permanent contract.
  • Temporary Incapacity: employees with a temporary, part-time or interim contract, self-employed and civil servants.
  • Hospitalisation: insured persons who are not actively working.

In addition to one of these three covers, the insured person will be covered for Absolute and Permanent Disability and Death.

Any residential customer with an energy contract (electricity and/or gas) with Iberdrola Customers.

You can sign up for the service by calling us on 900 110 011 or, if you prefer, by visiting your nearest service point. You can sign up for it using our app or on our website .

In case of a claim you must contact the insurer MetLife by email (siniestros-sp@metlife.es), on the freephone number +34 900 201 040, from 09.00 to 21.00 hours, or by fax (+34 91 725 32 93).

Metlife will process the claim and communicate, where appropriate, the compensation to Iberdrola so that it can be transferred to the insured electricity or gas contract.

You can cancel at any time without any type of penalty.

Any more questions?

We will resolve them for you via any of our channels.

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