Fraude
Si sospechas que has sido víctima de fraude, el primer paso es reportarlo a las autoridades correspondientes, como la policía, guardia civil o policía autonómica. Si además reportas el fraude a nuestro buzón podremos ayudarte.
ReportarOnline security tips
What you need to know to be on the alert for any attack?
Fraudulent calls
Let's explain how to detect a telephone scam and discover how to protect yourself.
Phishing
Find out how to detect this type of fraud and how to act in order to avoid becoming another victim.
Find out more
Vishing
Learn how to identify these types of frauds and how to take action to avoid being harmed by them.
Find out mores
Smishing
Familiarise yourself with this category of fraud and learn how to prevent it, thereby protecting your interests.
Find out moreHow does Iberdrola protect you?
We have many security measures in place to ensure that your transactions, contracts and payments are always protected.
Access passwords
Secure password access to My Customer Area and Customer App
Secure communications
We will never ask you for private data in an email or SMS.
Secure payments
Pay your bills securely with PSD2 protocol
Dual verification
In key processes, identity verification is carried out twices
