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Remember to have on hand: Iberdrola Bill and the contract holder's ID card/tax ID number
Customer Service
900 400 408
24 hours
Technical Support
900 22 45 22
24 hours
Language Calls from Spain Calls from abroad
French 900 322 033 96 232 80 22
English 900 322 044 91 649 63 30
German 900 322 049 96 232 80 21
Spanish, Catalan, Basque y Valencian 900 225 235 91 649 63 28

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Given the current situation, the opening hours may have changed. So we can ensure you receive the best service, please confirm the opening hours for the service point by calling the telephone number indicated.

If you would like to lodge a complaint, you can contact us as follows:
Customer Service Points
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By post
Departamento de reclamaciones (Claims Department)
Apartado de correos
61090 - 28080 Madrid
Claims Service Hotline
900 400 408
24 hours
901 20 20 28
Go to the form
How to become an Iberdrola commercial partner
Do you want to join our Commercial Partner Channel?
Diversify your business
Supplement your income with compensation for each electricity or gas contract closed
Endorsed partner
Assignment of the right to use the brand on uniforms, cars, shops, offices, etc.
Current affairs, news and events in the sector, training courses, free sign-up for newsletters, etc.
IBERDROLA has set up ComunicA, a pioneering video-interpretation service to deal with the enquiries from users with hearing impairments and offer them personalised advice.
Accessible to persons with hearing impairments
SVisual telephony platform
Communication with video-interpreting or chat
ComunicA is available Mondays to Fridays between 8:00 and 20:00, and on Saturdays, Sundays and Holidays between 11:00 and 19:00.
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Documents of interest

This page includes the forms with information on how to manage your contracts easily and quickly.