Customer service

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Query mailbox

empresas@iberdrola.es

Send us your enquiry

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Basic information about data protection

Responsible party: IBERDROLA CLIENTES, S.A.U. + info.

Purpose: Management of submitted requests and consultations. + info.

Authority: Consent obtained, legitimate interest and compliance with regulations. + info.

Recipients: Third-party work and service providers, including international transfers. + info.

Rights: Access, rectification, deletion, limitation of processing, portability of data and objection, including objection to automated individual decisions. + info.

From: User.

I authorise my data to be handled in accordance with the basic data protection information and privacy policy.

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Call us

Our agents will be happy to address any matter with you

Remember to have on hand: Iberdrola Bill and the contract holder's ID card/tax ID number

Customer Service

900 400 408

24 hours

Technical Support

900 22 45 22

24 hours

ARE YOU ABROAD?

Language	Calls from Spain	Calls from abroad
French	900 322 033	96 232 80 22
English	900 322 044	91 649 63 30
German	900 322 049	96 232 80 21
Spanish, Catalan, Basque y Valencian	900 225 235	91 649 63 28

Visit us

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Complaints

If you would like to lodge a complaint, you can contact us as follows:

Customer Service Points

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E-mail

empresas@iberdrola.es

By post

Departamento de reclamaciones (Claims Department)
Apartado de correos
61090 - 28080 Madrid

Claims Service Hotline

900 400 408
24 hours

Fax

901 20 20 28

Form

Go to the form

How to become an Iberdrola commercial partner

Do you want to join our Commercial Partner Channel?

Diversify your business

Supplement your income with compensation for each electricity or gas contract closed

Endorsed partner

Assignment of the right to use the brand on uniforms, cars, shops, offices, etc.

Services

Current affairs, news and events in the sector, training courses, free sign-up for newsletters, etc.

BECOME A PARTNER

ComunicA

IBERDROLA has set up ComunicA, a pioneering video-interpretation service to deal with the enquiries from users with hearing impairments and offer them personalised advice.