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  • Customer service phones

Customer services phones

Customer service, Technical support service ...

900 225 235. AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR

 

By calling the Customer Telephone you can:

  • Update your details
  • Change your bank account details
  • Send us your inquiries
  • Report a problem
  • Cancel the contract
  • Provide the meter reading
  • Take out a new supply contract
  • Learn about promotions and offers
  • Learn about the status of your procedures
  • Learn about Social Allowance
  • Obtain information about problems
  • Obtain bill duplicates
  • Lodge a complaint

 

Identification  

To be able to receive a better service, before calling the Customer Telephone you should have an Iberdrola bill and the contract holder’s ID Card to hand.

Before taking any action we will check your details to properly identify you as an Iberdrola customer.

Languages

From the Iberdrola Customer Telephone we serve you in: Spanish, Basque, Valencian, English, French and German.

The default language is Spanish, but if you require assistance in any of the other available languages, you must state this at the start of the call so that you can be transferred immediately to an agent who will help you in the language you requested.

PHONE NUMBERS - LANGUAGES
LanguageCalls from SpainCalls from abroad
French900 322 03396 232 80 22
English900 322 04491 649 63 30
German900 322 04996 232 80 21
Spanish, Catalan, Basque y Valencian900 225 23591 649 63 28

 

900 22 45 22. AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR

 

By calling the Technical Support Service Telephone you can:

 

Identification

To be able to receive a better service, before calling the Customer Telephone you should have an Iberdrola bill and the contract holder’s ID Card to hand.

Before taking any action we will check your details to properly identify you as an Iberdrola customer.

900 400 408. AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK, 365 DAYS A YEAR

 

Call the phone number for Companies to enjoy our personalised customer service, where our advisers will help you manage your contracts, including:

  • Update your contract's details
  • Register a contract
  • Change your bank account details
  • Send us your inquiries
  • Report a problem
  •  Cancel the contract
  • Provide the meter reading
  • Learn about the status of your procedures
  • Make changes to a contract
  • Obtain information about problems
  • Obtain bill duplicates

Identification

To be able to receive a better service, before calling the Companies Telephone you should have an Iberdrola bill and the contract holder’s ID Card to hand.

Before taking any action we will check your details to properly identify you as an Iberdrola customer.

Claims Service telephone number: 900 400 408.

902 12 13 24. AVAILABLE MONDAY TO FRIDAY FROM 7 AM TO 9 PM

 

As part of its commitment to improving customer service, Iberdrola Comercialización de Último Recurso, S.A.U. is pleased to offer this telephone number to Special Regime Producers, where a team of specialised managers will attend to your queries and requests for clarification and additional information.

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