WE WANT TO HELP YOU UNDERSTAND YOUR ELECTRICITY BILLS
Each section is explained in detail below.
In the first place, you must choose your electricity bill model, as it differs depending on whether you are a free market customer supplied by IBERDROLA CLIENTES, S.A.U. or whether you are a customer under the Voluntary Price for the Small Consumer (VPSC) supplied by IBERDROLA COMERCIALIZACIÓN DE ÚLTIMO RECURSO, S.A.U.
To find out which you are, you only have to look at who your retailer is, and this information is displayed on the upper left part of your bill:
If you are a customer with a contract on the free market, Iberdrola Clientes, S.A.U. will be displayed on your bill.
If you are a customer with an VPSC contract, your bill will say Iberdrola Comercialización de Último Recurso, S.A.U.