Electricity Bill
Let us explain your gas bill, item by item,
to answer all your questions.
Understanding it has never been easier.
Electricity Bill
Let us explain your gas bill, item by item,
to answer all your questions.
Understanding it has never been easier.
Your bill, in detail
Listening to our customers has always been our priority. That is why we have gathered the opinions of thousands of customers
to slowly but surely improve our bills. We want them to be clearer, more transparent and easier to understand.
ELECTRICITY BILL
How does it work?
Click on the section you want to know more about
Welcome to your bill simulation. Click on each of the sections to see the information provided in each one and a definition of the terms that people find most difficult to understand.
Contract
Here you can see the most important information about your contract, for example, the supply address, the contracted power and the contract number, which can be used to carry out any transactions with us.
Correspondence address
This is the address you have given us to contact you. Please make sure it is entered correctly. It need not be the same as the supply point address.
Bill summary
Here is the most important data of this bill, e.g. the billing period and days billed. Then you will see a summary of the main items billed, highlighting the total amount payable and the payment date or payment deadline. The details of the calculation of these items can be found in the following table.
Products you may find interesting
In this area, we show you the Plans, offers and prize draws that you may find interesting.
Personalised messages
We have set aside some space on the first page to show you personalised information which we think you may find interesting.
Contact channels
This is a reminder of our service channels, in case you need help with anything you need to do.
ELECTRICITY BILL
How does it work?
Click on the section you want to know more about
Welcome to your bill simulation. Click on each of the sections to see the information provided in each one and a definition of the terms that people find most difficult to understand.
Consumption information
This graph shows the evolution of your electricity consumption (kWh) in the last 14 months. This enables you to compare the consumption of the current period with the consumption in the same period of the previous year. In addition, we highlight the most relevant information about your consumption, for example, we have highlighted the average daily consumption of this bill, and the average daily consumption of the last months, so that you can compare them.
Consumption information
This graph shows the evolution of your electricity consumption (kWh) in the last 14 months. This enables you to compare the consumption of the current period with the consumption in the same period of the previous year. In addition, we highlight the most relevant information about your consumption, for example, we have highlighted the average daily consumption of this bill, and the average daily consumption of the last months, so that you can compare them.
Bill details
In this section we show you how we calculate the different items on your bill, so that it is easier for you to understand.
Additional information
This section includes other significant information, either because it affects your bill or form of payment, or because of regulatory requirements.
Destination of your bill
Only part of the amount of your bill is used to cover the costs of electricity supply. The rest corresponds to a series of taxes and other regulated costs established in current regulations. We show you the breakdown in this graph.
Useful information
In this space, as on the back, we include useful messages about the amount of your bill or some specific item. You should always read it.
ELECTRICITY BILL
How does it work?
Click on the section you want to know more about
Welcome to your bill simulation. Click on each of the sections to see the information provided in each one and a definition of the terms that people find most difficult to understand.
Source of electricity
This section shows you the origin of the energy marketed by Iberdrola Clientes in the Spanish electricity system.
Environmental impact
Here you can see the environmental impact of Iberdrola Clientes compared to the national average.
Guarantee of quality in the customer service
As at Iberdrola our customers are a priority, here are the seals that endorse us.
Any more questions?
We explain our new bill in depth in this video. Hit Play and all your questions will be answered.
You may be interested in...
Here are some other services that may make your everyday life easier.
