Faults

You can report a fault or check the status of a fault here.

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Faults

You can report a fault or check the status of a fault here.

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Select the option you require

Faults

Manage your faults in progress.

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Check your fault

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Faults

Manage your faults in progress.

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Your faults

Tabla averias abiertas
Date reported Type of fault Details
Tabla averias cerradas
Date reported Type of fault Details

Faults

Report a new fault or reopen an existing one here.

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New or existing fault?

Do you want to reopen a fault that occurred in the last 6 months?

Faults

Report a new fault or reopen an existing one here.

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Report a new fault

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Which electrical device/appliance has a fault?

Report a new fault

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What is the status of the fault?

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Faults

Report a new fault or reopen an existing one here.

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Report a new fault

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Details of electrical appliance

Report a new fault

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Information about the boiler

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Faults

Report a new fault or reopen an existing one here.

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Report a new fault

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Contract information

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Faults

Report a new fault or reopen an existing one here.

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You are going to reopen a fault

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Select the fault

Tabla averias cerradas
Date reported Type of fault Details

Faults

Report a new fault or reopen an existing one here.

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You are going to reopen a fault

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Do you want to reopen the fault?

Contract holder

Address

Country

Reopen fault

You have reported a fault

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You have finished

We will be in touch soon to arrange an appointment. You can track the status of your fault in the "Faults" section.

Faults

Report an urgent fault here.

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Report an emergency

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Is there a power outage in your neighbourhood?

Faults

Report an urgent fault here.

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Report an emergency

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You have finished

The information you have provided suggests that this may be a general fault, which can only be resolved by your distributor. Please contact them:

Faults

Report an urgent fault here.

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Report an emergency

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Contract information

Remember that we will send a notification to this email address

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Faults

Report an urgent fault here.

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Report an emergency

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Thank you for being so quick!

A technician will contact you and will be at your home within three hours

Consult my maintenance tasks

You can check your maintenance history here

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Maintenance tasks completed/pending

Tabla mantenimiento
Period start Period end

To what extent would you recommend fault management on Iberdrola's website?

Reopen fault