All personal data gathered upon the registration of the User and/or whilst using the Service will be included in a file owned by WALLBOX, who will be responsible for the file, the purpose being to use said data to manage and provide the Service, as well as sending any commercial, promotional and/or advertising content linked to WALLBOX products and/or services. The User expressly accepts the processing of their data for said purposes, subject to claiming any rights to which they are legally entitled, particularly concerning access, rectification, erasure and opposition, which they may exercise by sending an email to clearly stating their identity and the reason for their request. In any case, where the provision of the Service requires the registration of the User and access to certain personal data, requests to erase such data will entail the cancellation of their registration and the deletion of their "mywallbox" account, thus preventing the User from making use of any features requiring prior registration. Nevertheless, the User may keep their "mywallbox" account active and oppose the use of their personal data for the purpose of sending commercial, promotional and/or advertising content.

Moreover, when registering, the User may expressly accept that data be gathered regarding use of the Service whilst they are using the same, and that said data be processed to define customised user profiles (profiling), both for the purpose of improving the efficacy and quality of the Service and of analysing and/or predicting consumer and mobility habits and preferences. This information may be used to offer all kinds of products and/or services, either directly or through third parties including IBERDROLA, with WALLBOX being authorised to provide data to said third parties. Users may revoke said authorisation at any time. If the User should deny said authorisation for the processing of their data derived from the use of the Service for the above-mentioned purpose, WALLBOX will nonetheless be entitled to gather said data on the use of the Service by applying anonymisation techniques which do not involve personal data processing.

WALLBOX has designated a Data Protection Officer to take care of supervising and ensuring compliance with this privacy policy whenever the personal data of Users of the Service are processed.

WALLBOX may entrust certain tasks that are needed for the provision of the Service and involve personal data processing to third parties. Said third parties will become data processors on behalf of WALLBOX, to which end they are granted access to and use of said data solely insofar as is necessary to fulfil the assignment in question. Specifically, these tasks that may be entrusted to third parties include:

  • Facial, digital or vocal user recognition and identification systems for Devices that are able to support such features.
  • cloud data storage systems offered by cloud service providers.
  • Device distribution, installation and maintenance in order to offer preventive management services for Devices.

8.5. Cancellation of a "mywallbox" account will entail instant deletion of the User's personal data by WALLBOX, unless the User expressly authorises their preservation for the purpose of sending commercial, promotional and/or advertising content.