Do you have any questions?
Here you will find some of the most frequent questions, with their answers.
This plan isn't tailored to your needs?
Control your plan choose 8 hours with our app
Change your hours
Choose the hours you want to save and change them in real time. Saving, to the millimetre.
Know your consumption
See your savings progress at all times and manage your products wherever you are.
Change your plan
If you want to change your current Plan, you can do so immediately. Choose the one that suits you best.
Report and seek advice about breakdowns
You will be informed of the status of possible breakdowns and maintenance in your home.
Change power capacity
If you think you need more power, or prefer to turn it down, you can do so in real time.
Pay with card or Bizum
Access and pay your bills directly from the app with your bank card or via Bizum.
Download your invoices
You can download your invoices in PDF or get them sent to you by email. Convenient and eco-friendly.
View all invoices
You'll be able to see all your bills and keep them up to date. Quick and easy access.