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Home Plus Plan
 

We help you savemoney with a 5% discounton electricity consumption
Iberdrola, Home Plus Plan: discount on the fixed electricity charge

Offer, Conditions ...

Offer: SWITCH TO SAVING AND ENJOY A 5% DISCOUNT ON YOUR ELECTRICITY BILL FOR 12 MONTHS

Home Plus Plan is our electricity offer for homes with power greater than 10 kW. With this offer you will also enjoy a 5% discount on your electricity consumption for 12 months.

Don't miss this opportunity. Come to Iberdrola before 30th June 2015 and enjoy this discount.

Besides, you get 2 months free of our service Home Electrical Protection to enjoy the assistance for damage to the wiring and white goods.

Conditions: ECONOMIC CONDITIONS OF THE HOME PLUS PLAN

Discount of  5% on the energy charge for electricity, for the first twelve (12) months of the contract period.

Contracts with IBERDROLA CLIENTES, S.A.U. for Low-Voltage electricity supply points with contracted power greater than 10 kW.

Offer valid for consumers with up to three supply points. Offer not applicable to Public Administrations and Official Bodies.

Electricity offer no subject to a mandatory period.

 

There is no discount applied to the prices indicated on the table. 

Indirect taxes Footnote (1), the electricity tax (5.11269632%), reactive energy and all other billing items shown shall be added to these prices.

The electricity prices in this bid include the cost of the new regulated value of interruptibility demand management established by Order IET/2013/2013 dated 31 October. The amount included has been calculated in accordance with the result of the auctions for allocation of the interruptibility capacity held before 31/12/2014, as well as the monthly forecasts of Red Eléctrica de España regarding electricity demand, and the grid loss forecasts available as of 31/12/2014. This amount will be updated automatically in accordance with the results of the new auctions for allocation of the interruptibility capacity and the new monthly forecasts of Red Eléctrica de España regarding electricity demand, with their corresponding losses calculated as an arithmetic mean per access charge period for the best hourly loss coefficients available at the time of updating.

Energy will be billed as the product obtained from multiplying the energy charge by usage in the relevant period. The exemptions and excess usage surcharges that the government establishes for the Voluntary Price for Small Consumers shall also be applied.

Power shall be billed as the product of the billing term for the contracted power. Should power required exceed contracted power at any time of day, all the aforementioned excesses recorded during each period shall be billed in addition, as per Footnote (2) establishing tariffs for access to electrical energy transport and distribution networks.

Reactive energy, where appropriate, shall be billed by applying the reactive energy billing charge that the government approves, as established in current regulations. The electricity tax (5.11269632%) shall be applied to this charge.

The monthly rental price for the electricity meter shall be established by the Ministry of Industry, Energy and Tourism for the corresponding access rate, and charged by the distribution company. Indirect taxes not included Footnote (1) shall be added to this price, which will appear on the bills issued to the customer. The customer can check the current prices at any time on this website.

Conditions: DURATION OF THE CONTRACT

The duration of the contract is 12 months from the supply start date.

The start date, subject to the existence of an access contract signed with the distribution company and to installations modification where necessary, shall be the first day of the established reading period, which will be shown on the first bill.

The contract may be extended for annual periods in accordance with the General Conditions.

Conditions: GENERAL CONDITIONS

The contracted prices shall be updated as per the variation corresponding to the RPI Footnote (3) on 1 January of each year for the duration of the contract.

Any upward or downward variations in the access rates and tolls, fees and the regulated items that the government approves for application during the term of the contract will be applied, based on current legislation which can be consulted at:

Under section 3.2 of the General Conditions, the application of the promotions described herein shall be conditional on the service contract running throughout the indicated period. The Customer shall forfeit the right to receive the applied discounts and promotions in the event of early termination of the Contract.

Likewise, should the Customer request the cancellation of any of the energy supplies (electricity and/or gas) and/or of any of the service contracts (Gas Maintenance Service and/or Electrical Emergencies Service), the application of any discount or promotion being offered on gas and/or electricity fixed charges shall be discontinued immediately.

Conditions: WELCOME PROMOTION

Conditions: 24-hour home support, repairs insurance and legal advise service

Under this service, Iberdrola offers its customers access through the 900 22 45 22 telephone number or via the Iberdrola channel provided for this purpose to the services and professions most commonly required for repairs and refurbishments at the customers' installations and homes. This service includes:

  • Emergency assistance within 3 hours (with no additional rate charged for the emergency service) for the following cases:
    • Plumbing: broken fixed water pipes in the installations of the customer/holder.
    • Glasswork: broken outside glasses, unprotected installations.
    • Locksmith's work: opening of the main door in the installations.
    • Electricity: breakdown in the private installations of the customer/holder.
  • Access to 24-hour support services for repairs and refurbishments relating to theenergy service and other common breakdowns and repairs in homes and businesses (plumbing, glasswork, locksmith's work, air conditioning, lighting, etc.). Service warranty as regards:
    • Response times.
    • Hourly prices applied by the professional: control of prices agreed previously by Iberdrola with the multiassistance company.
    • Six-month warranty on work carried out (emergencies, breakdowns and refurbishments).
  • Legal advice service:
    Iberdrola offers its customers access at 900 22 45 22 or via the Iberdrola channel provided for this purpose to a telephone legal advice service that covers all aspects of Spanish law.
    This service is provided Monday to Friday from 8 am to 5 pm in winter hours and from 8 am to 3 pm in summer hours (15 June to 15 September). The requests made during the department's hours are dealt with on the same day the call is received, as long as the customer can be contacted at the telephone numbers provided, unless the customer wishes to be assisted at a later moment. This service is limited to providing oral legal advice regarding the matters brought up, and no written opinion is issued.

Footnotes:

  • Note(1)

    The Economic-Fiscal System of each autonomous region will be applied (rates subject to Government-approved variations, which are currently: VAT on the mainland and Balearic Islands, at 21%; IGIC on the Canary Islands, comprising 3% for energy and 7% for other concepts; IPSI in Ceuta and Melilla at 1%).

  • Note(2)

    Spanish version.

  • Note(3)

    RPI: Actual accrued value for the November-to-November period of the year prior to the application of the variation of the General Consumer Price Index published by the National Statistics Institute of Spain.

  • Note(4)

    Service limited to supplies with contracted power up to 15 kW.

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