At Iberdrola, we want to be your energy. That's why we're providing this electricity and gas offer so you can benefit from a 30% discount on your fixed gas charge and a 12% discount on your electricity usage for one year when you sign up for the Gas Maintenance Service, which will make your installation up to 22% more efficient, and the Home Electricity Protection service, which gives you the ease of mind of having cover for any unforeseen expenses due to electrical incidents or damage to electrical appliances in your home.
And for your convenience, we offer you the possibility of paying your bills in 12 instalments a year at a Fixed Rate, so you always know when and how much you will pay for your gas and electricity bills.
Discount of 6% (or 12% if you sign up for the Home Electrical Protection service) on the energy charge for the first twelve (12) months of the contract's duration.
Discount of 30% on the fixed rate for natural gas when you sign up for the Gas Maintenance Service, for the first twelve (12) months of the contract period.
Contracts with IBERDROLA CLIENTES, S.A.U. for low-voltage electricity supply points with subscribed power equal to or less than 10 kW and consumers of low-pressure gas with an annual consumption greater than 5,000 kWh and less than or equal to 50,000 kWh.
Offer valid for consumers with no more than three supply points. Offer not applicable to public administrations and official bodies.
Gas offer subject to a mandatory period of 12 months, otherwise, the penalties described in the section Contract Duration shall apply.
Indirect taxes Footnote (1), the electricity tax (5.11269632%), reactive energy and all other billing items shown shall be added to these prices.
Energy will be billed as the product obtained from multiplying the energy charge by usage in the relevant period. The exemptions and excess usage surcharges that the government establishes for the Voluntary Price for Small Consumers shall also be applied.
Power will be billed as the product obtained from multiplying the power charge by the corresponding power to be billed.
Reactive energy, where appropriate, shall be billed by applying the reactive energy billing charge that the government approves, as established in current regulations. The electricity tax (5.11269632%) shall be applied to this charge.
The monthly rental price for the electricity meter shall be established by the Ministry of Industry, Energy and Tourism for the corresponding access rate, and charged by the distribution company. Indirect taxes not included Footnote (1) shall be added to this price, which will appear on the bills issued to the client. The client can check the current prices at any time on this website.
Energy will be billed as the product obtained from multiplying the variable charge by usage in the relevant period plus the product of the fixed term multiplied by the months constituting the corresponding billing period.
These gas prices are subject to contracting both natural gas supply and the Gas Maintenance Service. If the customer discontinues the Gas Maintenance Service during the validity period of this contract, the customer shall be informed of the new price conditions that are applicable as of the moment this service is cancelled.
The monthly rental price for the natural gas meter shall be established by the Ministry of Industry, Energy and Tourism for the corresponding flow rate, and charged by the distribution company. Indirect taxes not included Footnote (1) shall be added to this price, which will appear on the bills issued to the client. The client can check the current prices at any time on this website.
The duration of the contract is 12 months from the supply start date.
The start date, subject to the existence of an access contract signed with the distribution company and to installations modification where necessary, shall be the first day of the established reading period, which will be shown on the first bill.
The contract may be extended for annual periods in accordance with the General Conditions.
In the event of termination by unilateral withdrawal of either party during the first year of the contract, the withdrawing party must pay the other party a penalty for the amount of 0,16€/remaining day of the contract (in the case of rate 3.1) or 0,4€/remaining day of the contract (in the case of rate 3.2).
The contracted prices shall be updated as per the variation corresponding to the RPI Footnote (3) on 1 January of each year for the duration of the contract.
Any upward or downward variations in the access rates and usage charges, fees and other regulated values which the government may approve for application during the term of the contract will be applied, based on the legislation in force which can be consulted in:
Under section 3.2 of the General Conditions, the application of the promotions described herein shall be conditional on the service contract running throughout the indicated period. The customer shall forfeit the right to receive the applied discounts and promotions in the event of early termination of the contract.
Likewise, should the Customer request the cancellation of any of the energy supplies (electricity and/or gas) and/or of any of the service contracts (Gas Maintenance Service and/or Home Electrical Protection), the application of any discount or promotion being offered on gas and/or electricity shall be discontinued immediately.
Iberdrola's Home Electrical Protection service gives you the peace of mind of having your kitchen appliances repaired, a household electrical installation repair service and a yearly service to install electrical or electronic equipment in the home. Our quality service via a single contact point lets you forget about unexpected repair and installation bills.
The price of the Home Electrical Protection service is €5.90 a month (VAT not included).
The price for the Gas Maintenance Service is €8.95 /month (VAT not included).
Iberdrola shall provide the Heating Gas Maintenance Service in accordance with the following conditions:
Under this service, Iberdrola offers its customers access through the 900 22 45 22 telephone number or via the Iberdrola channel provided for this purpose to the services and professions most commonly required for repairs and refurbishments at the customers' installations and homes. This service includes:
The Economic-Fiscal System of each autonomous region will be applied (rates subject to Government-approved variations, which are currently: VAT on the mainland and Balearic Islands, at 21%; IGIC on the Canary Islands, comprising 3% for energy and 7% for other concepts; IPSI in Ceuta and Melilla at 1%).
CPI: Actual accrued value for the November-to-November period of the year before the application of the variation of the General Retail Price Index published by the Spanish National Institute for Statistics.
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