The registered offices of IBERDROLA, S.A. are in Bilbao (Biscay), at Plaza Euskadi number 5. For more information, please contact us by telephone on 944151411 or at the following e-mail address: email@example.com
IBERDROLA, S.A. is registered in the Companies' Registry of Biscay in volume 17 of the Book of Companies, folio 114, page 901 (current BI-167-A), first inscription, with VAT Registration Code number A-48010615.
It is also registered in the Administrative Register of Qualified Distributors, Traders and Consumers of the Ministry of Economy, established in Law 54/1997, of 27 November 1997, relating to the Electricity Sector (Official Gazette of the Spanish State 28-11-97), in section 2 corresponding to Trading Companies, with identification number R2-002.
IBERDROLA takes part in Autocontrol (Asociación para la Autorregulación de la Comunicación Comercial) and jointed the Code of Conduct in Publicity and the Ethical Code for e-Commerce and interactive Publicity, which are available in its site www.autocontrol.es.
IBERDROLA and its employees are bound by the internal rules of Corporate Governance and its Code of Ethics, which are available in the site www.iberdrola.com.
The provision of the service of the Portal is free. This notwithstanding, IBERDROLA reserves the option of placing the condition for access to some services of prior registration by the USER by means of completion of the User Registration Form, which is available to anyone wishing to register as a REGISTERED USER.
To access certain services, it is necessary to register as a REGISTERED USER of www.iberdrola.com. Collection and treatment of the data required to complete the Registration Form shall be subject to chapter on security and protection of personal data.
IBERDROLA, in order to improve the www.iberdrola.com website, reserves the right to modify, suspend, or discontinue the presentation, configuration, technical specifications, contents and services of the websites, at any time without notice to USERS.
At IBERDROLA, one of our prime objectives is to ensure that everyone, regardless of disabilities, age or the type of technology used, is able to access our corporate website without problems.
For this purpose, the IBERDROLA website has been developed in compliance with the Web Content Accessibility Guidelines 2.0 issued by W3C (The World Wide Web Consortium), as it is certified by Technosite, business belonging to the Foundation ONCE.
For more information on accessibility criteria, please refer to Accessibility section.
IBERDROLA guarantees that all the content and services offered on www.iberdrola.com website respect the principle of the dignity of persons, the principle of non-discrimination for reasons of race, sex, religion, thought, nationality, inability or any other personal or social circumstance, including the principle of the protection of adolescence and childhood.
The USER undertakes to make proper use of the of the content and services of www.iberdrola.com, which may under no circumstances be used for illegal purposes or ones which may be contrary to civil order, the defense of the nation or public health. Any use by the USER of the content and services must respect the principles stated in the above paragraph.
USERS coming to this web site are expressly authorized to view all the information it contains, as well as to download or make private reproductions of same on their own computer systems, as long as the elements reproduced are intended solely for the USER's personal use; they may not be granted or transferred to third parties or installed in any server connected directly or indirectly to the Internet or to a local area network in such a way so as to enable third parties to access this information belonging to IBERDROLA by means other than the web site itself.
The intellectual and industrial property rights contained in the web pages of www.iberdrola.com, their graphic design and computer codes, including the trade names, brands and distinctive signs, are the property of IBERDROLA, unless where it is stated that they are the property of another.
Any reproduction, distribution, marketing or transformation of their content, which has not been expressly authorized by its owners, constitutes an infringement of the intellectual and industrial property rights protected by law.
Any infringement of the restrictions or prohibitions contained in the foregoing paragraph shall be considered a breach of the intellectual property rights of IBERDROLA and shall incur the legal responsibilities established to this effect, which may be persecuted by IBERDROLA, which shall be entitled to exercise the corresponding administrative, civil or criminal actions.
Access to and use of the www.iberdrola.com pages is made under the sole and exclusive responsibility of the USER.
IBERDROLA does not guarantees the accuracy and reliability of the information contained in the www.iberdrola.com pages which are not own-elaborated and whose content belongs to third parties information sources. IBERDROLA shall only be liable for its own services and contents directly elaborated by IBERDROLA and identified as its intellectual and industrial property.
IBERDROLA neither guarantees nor is liable for any damages of any kind, which are due to the following circumstances:
The information and documentation available on this web site in English is provided for informational purposes only. In the event of a discrepancy between the content of the English version and the original Spanish version the latter shall prevail.
To access certain services, it is necessary to register as a REGISTERED USER of www.iberdrola.com. The data required to complete the Registration Form are provided freely and voluntarily such that the data must be accurate and truthful.
REGISTER USER undertakes to make proper use of the content and services of www.iberdrola.com, which may under no circumstances be used for illegal purposes or ones which may be contrary to civil order, the defense of the nation or public health, not to disclose to any third party its username and password, and to communicate to IBERDROLA its loss, robbery or any other risk of access to its username and password.
When registering as REGISTER USER, the USER accepts its personal data to be included in an automated and/or data file.
The USER is enabled, through www.iberdrola.com website, to access and modify, at any time, the personal data provided in connection with the contractual relationship with IBERDROLA, S.A. or IBERDROLA Distribución Eléctrica, S.A.U., as the case may be, and that are included in the respective automated data file for managing your contracts.
www.iberdrola.com offers you the possibility of asking for further information and offers. The data provided when requesting such information and/or offers shall be registered in the data files of the corresponding company for managing your request.
At the Sales Department of IBERDROLA, we want to ensure that all marketing communications we send our customers comply with current laws.
Accordingly, under the Services in the Information Society and e-Commerce Act 32/2002 and the Telecommunications Act 32/2003, we hereby advise you that IBERDROLA may send you through electronic channels information on products and services from IBERDROLA or third parties, whether they relate to energy or not, the home, leisure activities, telecommunications and financial services, if we have been expressly authorized to do so when you provided us with your personal details.
This authorization may be revoked at any moment by emailing Lssi@iberdrola.es, and by clicking the relevant link included in marketing messages you receive.
The transaction pages through which users of www.iberdrola.com can contract IBERDROLA products and services are located on a secure site. To confirm that you are viewing our company´s Web site, please look for the word IBERDROLA on the upper navigation bar. Likewise, you may check that you are viewing a secure site by looking for the URL in Properties (right-mouse click). The URL begins with 'https', with the’s’ indicating that the content is provided through a secure site.
The www.iberdrola.com pages provide links to other content which is the property of third parties. The sole object of the links is to provide the USER with the possibility of complementing information through these links. IBERDROLA does not under any circumstances accept any liability for the results which may be occasioned to the USER through accessing these links.
The USER and any other natural or legal person who may foresee to establish any technical device to link their website to www.iberdrola.com website must ask for and obtain prior written authorization from IBERDROLA. The link to www.iberdrola.com website neither imply, in any case, the existence of any kind of relationship between IBERDROLA and the owner of the site, nor the acceptance, from IBERDROLA, of its content or services.
© 2013 Iberdrola, S.A. All rights reserved.