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The main acknowledgements granted to the Company, which are listed below, are included in the 2011 Sustainability Report [PDF].

RECOGNITION GRANTED TO THE CHAIRMAN & CEO OF IBERDROLA

RECOGNITION	GRANTED BY
Best CEO among European utilities in the 2011 All-Europe Executive Team ranking	Institutional Investor Research Group
Best CEO among European and listed Spanish utilities in investor relations	Thomson Extel Survey 2011
Honorary Doctorate	University of Edinburgh
Lagun Onari (Friend of the Basque) title	Basque Government
Honorary Doctorate	University of Salamanca

RECOGNITION GRANTED TO IBERDROLA AND ITS EMPLOYEES

RECOGNITION	GRANTED BY
Best European utiliy company for the year, top Spanish company and one of the five top companies in continental Europe	Institutional Investor Research Group
“Premio Empresarial” award	Vizcaya Association of Entrepreneurs and Executives
“Citizens” Award for its Corporate Volunteer Programme	Asociación Premios Ciudadanos (Citizens Awards Association) and Foro Debate Ciudadano (Citizens Debate Forum)
Best European Company of Renewable Energy	Institutional Investor Research Group
2011 CRC Gold Award for the best Customer Contact Centre in the energy and utilities industry in Spain	Asociación Española de Expertos en Centros de Contacto con Clientes (AEECCC) and International Faculty for Executives (IFAES)
Illustrious Personality of Bilbao	Bilbao City Council
Best Spanish Large Company in Italy	Spanish Chamber of Comerce in Italy
Egética 2011 Award for Energy Excellence	Egética-Expoenergética
University-Society Cooperation Award, in the knowledge Improvement category	Social Council of the Polytechnic University of Valencia
Fundación IBERDROLA recognised as Foundation of the Year	STRIVE PSL Services

RECOGNITION GRANTED TO SUBSIDIARIES AND AFFILIATES AND TO THEIR EMPLOYEES

RECOGNITION	GRANTED BY
IBERDROLA Ingeniería y Construcción
EFQM Certificate: Europe´s leading energy engineering company in terms of excellence	Club of Excellence
Meed Quality Awards-Best GCC Power&Water Project of the Year-MESAIEED to IBERDROLA Ingeniería y Construcción	La Revista MEED
IBERDROLA RENOVABLES (NOW IBERDROLA’S RENEWABLE ENERGY BUSINESS)
“Queen´s Award” to ScottishPower Renewables for its commitment to sustainability	The Queen of England (United Kingdom)
Best European renewable company	Institutional Investor Research Group
SCOTTISHPOWER (United Kingdom)
ScottishPower has received 4 Prizes out of the 10 Categories in the 2011 Scottish Business in the Community Awards	Scottish Business in the Community (United Kingdom)
Social Investment in Scotland Award	Scotland PLC Awards
Best Contributing to Innovation Project	International Quality and Productivity Centre (IQPC) - Process Excellence
Power Team of the Year Award among the 2011 People in Power Awards	National Skills Academy for Power
IBERDROLA USA
Consumer satisfaction award	J.D. Power & Associates
ELEKTRO
Corporate Breakout of the Year and Best Company in the Utilities Sector	Guia Você S/A Exame
ABT Award to Elektro for customer service	Associaçao Brasileira de Telesserviços (ABT)
Modern Consumer Award to Elektro for Excellence in Customer Service	“Consumidor Moderno” Magazine