IBERDROLA works to be an energy Company committed to ethics and respect for the environment as the foundation for a sense of belonging and for the trust of all persons and its various stakeholders. This is reflected in the Company's vision, which applies in full to the IBERDROLA Group:
“We aspire to be the preferred Global Energy Company because of our commitment to the creation of value, quality of life, the safety of people and of supply, the protection of the environment and customer focus".
IBERDROLA’s vision, which brings together the economic, social and environmental aspects of sustainability, is based on six values representing firm commitments of the Company:
IBERDROLA is committed to the best corporate governance practices, to principles of business ethics, and to transparency in all of the Company’s fields of endeavor.
IBERDROLA acts in furtherance of the corporate interest, understood as the common interest of all shareholders of an independent corporation (sociedad anónima) oriented towards the exploitation of its corporate purpose, pursuant to applicable law and the Corporate Governance System. The foregoing should not inhibit the consideration of the other public or private legitimate interests involved in the conduct of any business activity.
IBERDROLA is a Company that becomes involved in and learns from the cultural and social realities of the communities in which it has a presence.
The Corporate Governance System and responsible behavior by all those who form a part of IBERDROLA is an ever-present guideline for action, which constitutes one of the most distinctive features of IBERDROLA’s personality.
IBERDROLA’s commitment to achieve the growth and profitability objectives spelled out in the Company’s Strategic Plan is the method to ensure the success of the corporate plan and to meet the demands and expectations of all groups involved in the present and the future of IBERDROLA; within the framework of a diversified Group, organized around the parent company and the various companies that lead each business and are subject to the Group’s common policies, in the interest of IBERDROLA and of all the companies that form part thereof.
The focus on the development of clean energy and respect for the environment are some of the pillars of IBERDROLA’s company model and the factors that distinguish our Group as one of the world’s leading energy companies in the 21st century.
IBERDROLA strives to establish firm and permanent ties with its stakeholders, thus building a sense of belonging to an excellent Company, of which such stakeholders feel an integral part and in whose plan they feel involved.
By means of ongoing dialogue, IBERDROLA wants to be a company capable of inspiring trust among all those who participate in and deal with the Company.
IBERDROLA strives to offer its energy supply and to carry out the other activities undertaken by the Group within a safe and reliable environment. People’s safety at the Group’s facilities, in surrounding areas and among customers, as well as the development and dissemination across the entire Group of the best practices in the area of safety and prevention, are essential components of its processes.
IBERDROLA strives to know the needs and expectations of its customers, and seeks a continuous improvement of their level of satisfaction and their attachment to the Company. IBERDROLA’s objective is to provide the highest service quality while complying with its regulatory obligations.
The commitments assumed by IBERDROLA in the Company’s vision and values, far from being a mere statement of principles, apply to its daily practice and are part of the day-to-day management of the IBERDROLA Group in all its areas of activity.