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2010 Acknowledgements

The main acknowledgements granted to the Company, which are listed below, are included in the 2010 Sustainability Report.

RECOGNITION GRANTED TO THE CHAIRMAN & CEO OF IBERDROLA
 RECOGNITION GRANTED BY
Member of GlobalScot, a select advisory group formed by the most prestigious business people in Scotland, in acknowledgement of his contribution to the region’s economic development Scottish Governement
“Teleco” Honoris Causa at the 12th annual Valencian Telecommunications Awards Consejería de Justicia y Administraciones Públicas de la Comunidad Valenciana
RECOGNITION GRANTED TO IBERDROLA AND ITS EMPLOYEES
 RECOGNITION GRANTED BY
Prince Philip Award for Business Competitiveness Ministerio de Industria, Turismo y Comercio
2010 Best Customer Acquisition Service Award Contact Center magazine
Gold CRC Award to the best sales outsourcing operation Asociación Española de Expertos en Centros de Contacto con Clientes (AEECCC), International Faculty for Executives (IFAES) and IZO SYSTEM
Technology Development Award Contact Center magazine
Climate Leadership Award in the Industry category U.S. Association of Climate Officers
Gonzalo Quiroga Special Award for Financial Excellence Asociación de Tesoreros Españoles (ASSAT)
Special Award for Global Information Technology (IT) Managment CIO Directions
Innovation Award at the National Marketing Awards Asociación de Marketing de España
Diamond Award in the category of Ambassador for Procument Abroad Asociación Española de Profesionales de Compras, Contratación
y Aprovisionamientos (AERCE)
Business Innovation Award Empresa XXI
Spanish electricity company with the most investment in innovation R&D Scoreboard of the European Commission
Pasajes Thermal Plant selected as Spain’s representative
in the “Large Organization” Category
EMAS Award
RECOGNITION GRANTED TO SUBSIDIARIES AND AFFILIATES AND TO THEIR EMPLOYEES
 RECOGNITION GRANTED BY
IBERDROLA INGENIERíA Y CONSTRUCCIóN  
Prince Philip award for Corporate Excellence in the Quality and Innovation category Ministry of Industry, Tourism and Trade
Manufacturing Technology award for the SCADA system implemented in the USA Kinetic Process Innovation Awards
‘Best Business Model Award 2010’ Federation of Gulf Chambers of Commerce in the Middle East
GE Energy EPC Award for Partnership Growth GE Energy Global Engineering and EPC Summit
Internationalization Award for the Cumaná Project (Venezuela) Círculo de Empresarios
IBERDROLA INMOBILIARIA  
“2010 Best Office Building” Award for the Torre Oriente (Eastern Tower) Office Building CONSTRUIR Portuguese newspaper
“Best Foreign Investment in Portugal and Eurohypo” Award for the Torre Oriente (Eastern Tower) Office Building Inmobiliaria magazine
IBERDROLA RENOVABLES (NOW IBERDROLA’S RENEWABLE ENERGY BUSINESS)  
“Environmentally-Committee Company” Award “Empresa y Finanzas” business newspaper (Spain)
“Natural Resources Award” “Geographical Center of North America Chamber” (United States)
“Best Practices Awards” for each of the following categories: “Design,” “Management” and “Safety” “Combined Cycle Journal” (United States)
“Scottish Award for Quality in Planning” for the Whitelee Wind Farm “Scottish Government” (United Kingdom)
“Nowy Impuls” Award “Nowy Przemyslu” business magazine (Poland)
SCOTTISHPOWER (United Kingdom)  
Platinum status in the 2010 CR Index Business in the Community
Customer Service Award North West Contact Centre Awards
Energy Wholesale obtained the Health & Safety Award IChemE Awards
Longannet Thermal Plant selected in two categories for Vision in Business for the Environment of Scotland Awards (VIBES Awards)
Longannet Thermal Plant selected as the UK representative in the “Large Organization” category EMAS Award
Smart Grid Award British Institution of Engineering and Technology (IET)
IBERDROLA USA (United States of America)  
CMP: Ranked no. 1 in business customer satisfaction and in residential customer J.D. Power and Associates
CELPE (Brasil)  
2010 Pernambuco Quality and Management Award (PQGP), Gold trophy Programa Pernambucano de Qualidade (Pernambuca Quality Program) (Propeq)
Corporate Citizen Conselho Regional de Contabilidade do Estado do Rio de Janeiro (CRCRJ)
COELBA (Brasil)  
“Corporate Citizen” certificate Conselho Regional de Contabilidade do Estado do Rio de Janeiro (CRCRJ)
COSERN (Brasil)  
First place in the Economic/Financial Management category from among concessionaires with more than 500 thousand consumers Associação Brasileira de Distribuidores de Energia Elétrica (ABRADEE)
IASC 2010 Award: COSERN obtains first place in the country on the ANEEL Consumer Satisfaction Index – IASC Agência Nacional de Energia Elétrica (ANEEL)
ELECTROPAZ (Bolivia)  
2010 Paul Harris Business Excellence Award Rotary Club Chuquiago Marka
Most powerful brand in La Paz Bolivian Business newspaper
ELFEO (Bolivia)  
El Mercurio Award Cámara Departamental de Comercio de Oruro
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